We’re looking for a Principal IT Engineer to own and evolve the technology experience of our global workforce.
This is a senior individual-contributor role with broad ownership across identity, endpoint management, workplace applications, IT automation, security controls, and service operations.
You will work in a global, product-led, high-paced technology company, partnering closely with Security, Engineering, People, Finance, Legal, and business teams to ensure employees can work securely, efficiently, and with minimal friction across multiple countries and time zones.
Responsibilities
Own the architecture and continuous improvement of our corporate IT environment.
Manage and optimize identity, SSO, authentication, device management, and access controls.
Own technologies including Google Workspace, Okta, Workspace ONE, Slack, and other critical workplace SaaS platforms.
Define endpoint standards across Windows, macOS, and mobile devices.
Drive device trust, conditional access, compliance, and secure access to corporate applications.
Evaluate and implement new workplace technologies and SaaS solutions.
Drive the technical excellence and continuous improvement of global IT service delivery and helpdesk operations, partnering with IT management to improve scalability, reliability, and operational efficiency.
Ensure business continuity and support coverage for critical IT services and incidents.
Define service standards, SLAs, escalation processes, monitoring, and operational metrics.
Act as the senior technical escalation point for complex identity, endpoint, networking, SaaS, and workplace technology issues.
Create technical standards, guidelines, documentation, and operating procedures for more junior IT team members.
Mentor and provide technical direction to IT engineers and support teams, raising the overall technical quality of the function.
Automate onboarding, offboarding, role changes, provisioning, and access-management workflows.
Build integrations between HR, identity, device-management, SaaS, and internal systems.
Eliminate repetitive processes through scripting, APIs, workflow automation, and AI
Improve employee self-service and reduce dependency on manual IT operations.
Partner with Security to implement identity, endpoint, access-control, and device-security policies.
Support compliance requirements including ISO 27001, SOC 2 and GDPR.
Improve SaaS governance, licence management, application discovery, and access reviews.
Ensure IT architecture follows appropriate security, privacy, reliability, and audit standards.
Corporate IT & Workplace Technology
IT Operations & Global Helpdesk
Automation & Integrations
Security, Compliance & Governance
You have
- 8–10+ years of experience in corporate IT, workplace technology, identity, endpoint management, or related roles within global technology companies.
Experience working in a global, product-led, fast-growing and fast-paced technology environment. Deep experience with Google Workspace and Workspace ONE, or comparable enterprise platforms.
Strong knowledge of SSO, SAML, OIDC, SCIM, MFA, identity lifecycle management, and device trust.
Strong Windows and macOS endpoint-management experience.
Experience supporting global organisations and IT operations across multiple countries and time zones.
Experience automating workflows using APIs, scripting, and integration platforms.
Strong understanding of SaaS administration, networking, security, and modern Zero Trust principles.
Ability to independently design solutions and lead technically complex initiatives from architecture through production.
Ability to define technical standards and provide technical guidance and mentorship to junior and mid-level IT professionals.
Excellent English communication skills, both written and verbal, with the ability to communicate clearly with employees, technical teams, vendors, and senior stakeholders.
Strong analytical and troubleshooting skills with a bias toward automation and scalable solutions.
Skills Required
- 8–10+ years of experience in corporate IT, workplace technology, identity, endpoint management, or related roles
- Experience in a global, product-led, fast-growing technology environment
- Deep experience with Google Workspace and Workspace ONE, or comparable enterprise platforms
- Strong knowledge of SSO, SAML, OIDC, SCIM, MFA, identity lifecycle management, and device trust
- Strong Windows and macOS endpoint-management experience
- Experience supporting global organizations across multiple countries and time zones
- Experience automating workflows using APIs, scripting, and integration platforms
- Strong understanding of SaaS administration, networking, security, and Zero Trust principles
- Ability to independently design solutions and lead technically complex initiatives from architecture through production
- Ability to define technical standards and mentor junior and mid-level IT professionals
- Excellent written and verbal English communication skills
- Strong analytical and troubleshooting skills with a focus on automation and scalable solutions
What We Do
Jobandtalent is the world-leading temporary job platform that helps people thrive with their work. We harness the power of technology in order to provide the stability and perks associated with long-term employment. Jobandtalent was founded in 2009 in Madrid with the goal of fundamentally tearing down the barriers of job searching and hiring, and is one of the most successful and fastest growing companies in the industry today. Having placed simplicity and fairness at the core of our platform, we have matched 2,000 clients with over 200,000 people in 2021. With a valuation of $2.4 billion, Jobandtalent is currently the highest valued unicorn in Spain and is backed by leading investors such as SoftBank, Kinnevik, Atomico, Goldman Sachs, Citi and BlackRock. Headquartered in Madrid, but home to the world, the remote-first company is operating in 9+ markets across Europe and the Americas and has ambitious plans for further expansion.
