The Role
Supervise and train housekeeping staff, prepare schedules, inspect guest rooms and public areas for company standards, perform room attendant duties as needed, handle lost-and-found and work order reporting, and ensure timely response to safety hazards and special guest requests.
Summary Generated by Built In
Job Summary & Responsibilities
What you will be doing
- Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
- Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
- Room attendant duties on some days also
- Train and supervise all new associates and provide on-going training for current staff.
- Check for early make-ups, special requests and VIPs.
- Maintain proper written records for lost and found.
- Run a departure report and recheck all rooms showing up in your assigned section.
- Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.
What we are looking for
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
- Physical Requirements (In-Office Role)
- Ability to work in a standard office environment.
- Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
- Occasional standing and walking throughout the workday.
- Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
- Ability to communicate effectively verbally and in writing.
- Occasionally required to stand, walk, bend, reach, or carry items.
- Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
- Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
- Ability to hear and participate in conversations and meetings, use phone and/or headset
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Skills Required
- Prepare staff schedules and manage work distribution
- Inspect guest rooms and public areas daily to meet company standards
- Train and supervise new and current housekeeping associates
- Ability to work varying schedules including nights, weekends, and holidays
- Ability to lift and/or move 10-25 pounds as needed
- Effective verbal and written communication skills
- Maintain lost-and-found records, run departure reports, and write work orders
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The Company
What We Do
Remington Hospitality is a dynamic, independent hotel management company with over 40 years of experience. It manages over 120 hotels, spanning 26 brands and 19 independent or boutique properties. Specializing in project, property, and condominium hotel management, the company focuses on maximizing operating performance and delivering exceptional results for owners, investors, and guests through a performance-driven culture and a commitment to professional service.
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