Nestled in the beautiful Ozark Mountains, Westgate Branson Lakes Resort will allow you to meet and engage with guests who arrive to enjoy Branson’s world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Known as the “Gem of Table Rock Lake,” Westgate Branson Lakes Resort provides a fun and rewarding work environment. As part of Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company..
Job DescriptionPay Rate: $16/hour - Use our Daily Pay benefit and get access to your pay as you need it.
As a Houseperson, you are the driving force behind a clean, safe, and welcoming stay at Westgate Resorts. You will support the housekeeping team by keeping guest and public areas spotless, managing linens and supplies, and ensuring everything runs smoothly behind the scenes. From assisting with room prep to delivering items and responding to guest needs, you help create the exceptional Westgate experience our guests love.
You will embody Westgate’s core values of Passion, Integrity, and Work Ethic in everything you do while shaping the culture and performance of the department. At Westgate Resorts, our team members are the heart of our success. When you join, you become part of a company that values hospitality, teamwork, accountability, and professional growth.
What you will do:
- Assist housekeepers by stripping units of soiled linens and trash.
- Support the cleaning of guest units, including pet‑friendly and deep cleans.
- Clean walkways, stairways, corridors, elevators, guest laundry rooms, and front entrances.
- Deliver linen bags and buckets to checkout unit doors and collect soiled linens for processing.
- Rotate laundry bins and maintain cleanliness of laundry chute closets.
- Remove and stage cribs, highchairs, and other equipment in designated pickup areas.
- Collect and dispose of trash from guest units, public areas, and outdoor enclosures.
- Keep housekeeping, storage, and linen closets neat, clean, and fully stocked.
- Deliver and organize linens in building closets.
- Ensure empty buckets and supplies are placed in designated areas.
- Use equipment and cleaning supplies properly and safely.
- Secure, track, and return all issued keys and maintain orderly carts and equipment.
- Report damaged items, lost-and-found items, and safety concerns promptly.
- Respond promptly and professionally to guest and owner requests.
- Assist with training new team members and support other departments as needed.
- Represent Westgate Resorts with professionalism and uphold company values.
- Perform other duties as assigned.
- Strong attention to detail and commitment to cleanliness.
- Ability to work independently and collaboratively as part of a team.
- Excellent communication and customer service skills.
- Familiarity with housekeeping procedures and safety protocols.
- Must be able to work weekends and holidays.
- Must be able to lift 35lbs.
- Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
- Required to pass a background check, drug test, and prove eligibility to work in the United States.
Why Westgate?
- Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
- Paid Time Off – Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay – Access Your Earnings When You Need Them
- Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) – Support When You Need It Most
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
- Career Growth and Advancement Opportunities
- Community Involvement – Give Back and Make an Impact
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
Skills Required
- Strong attention to detail and commitment to cleanliness.
- Ability to work independently and collaboratively as part of a team.
- Excellent communication and customer service skills.
- Familiarity with housekeeping procedures and safety protocols.
- Must be able to work weekends and holidays.
- Must be able to lift 35lbs.
- Smoke and Tobacco-Free workplace; applicants who use tobacco will not be considered.
- Required to pass a background check and drug test and prove eligibility to work in the United States.
What We Do
Westgate Resorts is a diversified American hospitality and timeshare company headquartered in Orlando, Florida. As the largest privately held timeshare company in the world, it operates a portfolio of more than 60 properties, offering a collection of world-class, family-oriented luxury resorts. The company focuses on delivering high-quality vacation ownership experiences and hospitality services for families across various destinations.
