Houseperson

Reposted 4 Days Ago
Be an Early Applicant
Kansas City, MO, USA
In-Office
Junior
Gaming
Boyd operates 28 gaming entertainment properties in NV, IL, IN, IA, KS, LA, MS, MO, OH, & PA.
The Role
The Housekeeping Houseperson is responsible for cleaning guest rooms and public areas, providing customer service, and supporting the housekeeping department's operations.
Summary Generated by Built In
Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The Housekeeping Houseperson is responsible for maintaining the cleanliness and overall condition of assigned guest rooms and public areas while supporting the efficient operation of the Housekeeping department. This role provides attentive, courteous, and efficient service to both internal and external guests and works collaboratively within a team environment to uphold established cleanliness and service standards.

Key responsibilities include cleaning and maintaining public areas such as hallways, lobbies, stairwells, and locker rooms, as well as delivering and retrieving rollaway beds, irons, ironing boards, and other guest-requested items. The Houseperson plays a vital role in ensuring a clean, safe, and welcoming environment for all guests.

Team Members are expected to deliver exceptional guest service by creating a welcoming atmosphere, engaging proactively with guests, and responding promptly to their needs with professionalism and care. Every interaction should reflect our commitment to building relationships, acting with integrity, exceeding expectations, and working smart to create memorable experiences.

  • Clean and service guest rooms and assigned public areas to established standards
  • Provide courteous, responsive guest service and assist with guest requests
  • Remove trash and used linens; restock room amenities and supplies
  • Safely operate cleaning equipment and chemicals
  • Complete required rotations of mattresses, furniture, and soft goods
  • Report maintenance and facility issues promptly
  • Maintain clean, organized maid and linen closets
  • Deliver guest items and assist with cleaning and special projects
  • Perform property clean‑up, including bio‑hazard materials, as required
  • Support operations and assist team members as needed
  • Meet physical demands of the role, including lifting up to 75 lbs.
  • Follow all safety procedures and support a safe environment
  • Perform other duties as assigned

 

Qualifications

  • Minimum age 18 or 21 (varies by property)
  • High school diploma or equivalent 
  • Minimum 1 -2 years of cleaning experience. 
  • Must be able to stand and walk for extended periods of time, generally the duration of a shift. 
  • Must be able to push, pull, and lift up to 50 pounds on a regular basis. 
  • Must be able to successfully pass background screening.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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The Company
HQ: Las Vegas, NV
5,092 Employees
Year Founded: 1975

What We Do

Boyd Gaming Corporation is one of the nation’s leading casino entertainment companies, but we’re so much more than that! We're a billion-dollar, publicly-traded company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our beginnings in the 1970s, we made a commitment to our guests, employees, and communities to create a culture and an operating style built around that of a family-owned business. Even as a public company operating in a highly competitive industry, the Boyd Style of hospitality continues to define us. We currently own and operate 28 gaming properties in ten states: Aliante, Cannery, Eastside Cannery, Gold Coast, The Orleans, Sam’s Town, Suncoast, California, Fremont and Main Street Station in Las Vegas; Jokers Wild in Henderson, NV; Blue Chip in Michigan City, IN and Belterra Casino Resort in Florence, IN; Par-A-Dice in East Peoria, IL; Diamond Jo Dubuque in Dubuque, IA and Diamond Jo Casino in Northwood, IA; Belterra Park in Cincinnati, OH; Kansas Star in Mulvane, KS; Ameristar Kansas City in Kansas City, MO and Ameristar St. Charles in St. Charles, MO; Valley Forge in King of Prussia, PA; Sam’s Town in Tunica, MS and IP Biloxi in Biloxi, MS; Amelia Belle in Amelia, LA, Treasure Chest in Kenner, LA, Delta Downs in Vinton, LA, Evangeline Downs in Opelousas, LA, and Sam’s Town in Shreveport, LA. Each is distinguished not only by the quality of its amenities but also by the exceptional customer service our guests have come to expect from a Boyd Gaming property.

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