Houseperson

Placemakr is a venture-backed startup on a mission to change the future of hospitality and home. With properties in four cities (and many more coming!) we operate a platform that allows buildings to blur the line between hotels and apartments. Our tech-enabled buildings create a one-of-a-kind guest experience and tremendous value in the underlying real estate. Whether a guest or resident is with us for three days or three years, these are more than just spaces to spend the night—they are a place to call home.

As Houseperson/Lobby Attendant, your mission is to drive the quality of cleanliness and safety for all of our common areas and grounds as well as maintain aspects of the overall and ongoing maintenance of your property. This includes maintaining a safe and healthy environment in our high-touch public facing areas and performing various maintenance tasks both in guest rooms and throughout the building as assigned. In short, it is your mission to make certain that your entire property is properly functioning, safe and clean, to help ensure an unmatched experience for everyone on-site.

This role is located at our Music Row property in Nashville, TN.

Responsibilities

• Clean public areas, lobby, gym, restrooms, elevators, employee break room and offices, and remove trash from units and public areas
• Keep all mechanical, storage, and back of house areas in a neat and orderly condition.
• Regularly inspect common areas and all equipment and systems to proactively prevent or fix issues before they can impact the resident/guest experience.
• As assigned, assist with unit turns, preventative maintenance, and in-house projects in line with appropriate specifications, including painting, filter replacements and miscellaneous light maintenance.
• Collaborate and work well with the front of house team, housekeeping team, and maintenance team to ensure our operations are always tight, functional, and creating the best possible on-site experience for all involved.
• Maintaining lighting in hallways, stairways, guest rooms, lobby and any place in the building where there is a light fixture.
• Become an expert on your hotel and the building as a whole, so that you can help solve on-site problems with creative solutions.
• Provide an exceptional experience to our guests and residents by greeting and wearing a smile on your face when you encounter anyone onsite.
• Additional duties and responsibilities as assigned.

Qualifications

• You have a High School or General Education Degree.
• You have a background in hotel operations in either maintenance or housekeeping.
• You’re a detail-oriented person and never stop trying to make everything you touch better by innovating our processes and workflows. People are wowed by your innovative ideas and exceptional work ethic.
• You are an effective problem solver with strong written and verbal communication skills.
• You are skilled, hands-on, patient and a strong multi-tasker.
• Available to work overtime, this includes nights and weekends, and some on-call shifts.
• You are highly organized and can prioritize tasks.
• Have a strong track record of delivering efficient and effective performance while minding controllable expenses.
• Lead by example and embody the core values of Placemakr. You Own It. You Make it Better. You Treat People Right.

Benefits & Perks

• Medical, Vision & Dental Insurance
• Competitive Pay
• Participate in $500 monthly bonus program
• Generous Stock Options
• 401k + 4% employer matching program 
• Paid Time Off
• Flexible Spending Accounts
• Discounts to stay at select Placemakr properties 
• Life Insurance
• We offer ZayZoon as an option to access your paycheck before your payday.

Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:

We own it.

We make it better.

We treat people right.

Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at [email protected]

All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you don’t meet 100% of the above qualifications, we still encourage you to apply!