Houseperson

Posted 4 Days Ago
Be an Early Applicant
Black Hawk, CO, USA
In-Office
19-20 Hourly
Entry level
Gaming • News + Entertainment
The Role
Maintains and cleans hotel public areas, offices, halls, and guest-facing spaces; transports linen, responds to internal and external guest requests, identifies safety hazards, and operates cleaning equipment. The role requires courteous communication, physical strength, dependability, basic math and reading skills, and the ability to work independently in varied environmental conditions.
Summary Generated by Built In
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.


Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.


Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.


WE LOVE OUR WORK.

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:


Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)

  • Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
  • $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
  • Discounted Casino bus tickets  
  • Discounted RTD EcoPass
  • Hot meal served by the Leadership Team once a month
  • 20% discount for Starbucks, Ara Spa, and all food outlets 
  • 100% Colorado Gaming License reimbursement after 90 days of employment 
  • Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
  • Education reimbursement program and Annual Scholarship Program 
  • Career development opportunities 

Responsibilities include: 

  • Maintains and cleans all office spaces throughout property and hotel public areas. Ensures that all areas are free of safety hazards.
  • Inform Housekeeping Supervisors or Manager of any linen shortage.
  • Maintains the cleanliness of the guest room halls.
  • Delivery of both internal and external guest requests.
  • Exhibits a friendly, helpful, and courteous manner when dealing with customers and fellow cast members.
  • Transports linen from loading dock to guestroom floors.
  • Pulls linen from the laundry chute and places in carts to be sent out for laundering. 
  • All duties as assigned by your supervisor or a member of management.
BRING US YOUR BEST.
  • Must be 18 years of age or older. Excellent communication skills.
  • High school diploma or general education degree (GED) preferred; or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other cast members of the organization.
  • Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • Prior hotel experience preferred.
  • While performing the duties of this job, the cast member is regularly required to talk or hear. The cast member is frequently required to stand, walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and smell. The cast member is occasionally required to climb or balance. The cast member must occasionally lift up to fifty pounds and move up to one hundred pounds.
  • While performing the duties of this job, the cast member is frequently exposed to wet and/or humid conditions. The cast member is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat and risk of electrical shock. The noise level in the work environment is usually moderate.
  • Must be physically strong, honest, self-motivated, dependable, and able to work alone, willing to learn, eagerly follows directions, and always clean and neat in appearance.
  • Must be able to communicate effectively to hotel guests, announcing arrival at door, and comprehending special requests from guests.
  • Ability to inspect and maintain areas for which responsible.
  • Must be able to use the equipment associated with the position, including, but not limited to, vacuum, cleaning supplies and safety equipment.
  • Ability to clean as directed at an acceptable performance rate.
  • Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards or questions; if unable to speak or understand English, prior experience as a guest room attendant required
STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.


Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 


   

We're changing entertainment. Follow us.


Equal Opportunity Employer









STARTING SALARY$19.00 to $20.00 per hour

Skills Required

  • Must be at least 18 years old
  • Excellent communication skills
  • High school diploma or GED
  • One to three months of related experience and/or training, or equivalent combination of education and experience
  • Ability to read and comprehend simple instructions, correspondence, and memos
  • Ability to write simple correspondence
  • Ability to communicate effectively with customers, clients, and team members
  • Ability to perform basic arithmetic using money, weight, volume, and distance measurements
  • Ability to apply common-sense understanding and follow written, oral, or diagrammed instructions
  • Prior hotel experience
  • Ability to lift up to 50 pounds and move up to 100 pounds
  • Ability to communicate effectively with hotel guests and understand special requests
  • Ability to inspect and maintain assigned areas
  • Ability to use vacuums, cleaning supplies, and safety equipment
  • Ability to clean at an acceptable performance rate
  • Ability to minimally communicate and understand English regarding directions, hazards, and questions
  • Physical strength, honesty, dependability, self-motivation, willingness to learn, and ability to work independently
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The Company
HQ: Wyomissing, Pennsylvania
8,140 Employees

What We Do

We have the largest and most diverse gaming footprint in North America. With 43 casinos and racetracks across 20 states, a robust online gaming and sports betting presence and exciting sports media, we’re leading the industry — and pushing it toward the future. Every one of our strategic partnerships helps fuel our community’s growth, their love of gaming — and our continued success as the most innovative omni-channel provider of entertainment experiences.

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