Houseperson

Posted 7 Hours Ago
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Los Altos, CA, USA
In-Office
Entry level
Hospitality
The Role
Maintains hotel public areas, meeting rooms, bathrooms, storage spaces, and other common areas. Greets and assists guests, receives deliveries, handles special requests, supports housekeeping, laundry, kitchen, and maintenance teams, and reports defective or missing items. Requires continuous standing, walking, bending, lifting, pushing, pulling, and carrying up to 25 pounds. Evening, weekend, and holiday availability is required.
Summary Generated by Built In
InnVentures Overview

Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.

Location

Residence Inn Palo Alto, Los Altos CA

Overview

Some of our guests love being on the road but many travelers miss the comforts of home. The goal of our Housekeeping team is to make our hotel feel like just that, a home! As a House Person, your contribution helps ensure our guests have a comfortable, productive and memorable stay.


We offer eligible employees a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
  • Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
  • Get paid daily
Responsibilities
  • Clean public bathrooms, meeting rooms and other common areas of the hotel including removing trash, vacuuming, mopping and other necessary functions.
  • Greet and assist guests that you encounter during your shift with a friendly smile.
  • Receive and put away deliveries while maintaining organization and cleanliness of storage areas.
  • Accommodate special requests by guests and other employees quickly and professionally.
  • Assist with cleaning guest rooms, laundry, and kitchen duties as requested.
  • Support our maintenance team by reporting any broken, defective or missing items.
  • Support the goals of the hotel through teamwork and collaboration with all departments.
Qualifications

Previous cleaning, janitorial or customer service experience is a plus, but not required. To be successful in this role, you need basic verbal and written communication skills. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds. You must also be able to stand and walk for an entire shift. Applicants must be available to work evenings, weekends and holidays.

Skills Required

  • Basic verbal and written communication skills
  • Ability to continuously stand and walk during an entire shift
  • Ability to regularly bend, lift, push, pull, carry, and move up to 25 pounds
  • Availability to work evenings, weekends, and holidays
  • Previous cleaning, janitorial, or customer service experience
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The Company
292 Employees
Year Founded: 1982

What We Do

InnVentures is a third-party hotel management company that operates more than 65 hotels for major real estate investment trusts, private real estate owners, and individual and family-owned hotel owners. Its portfolio includes select-service and extended-stay properties affiliated with Marriott, Hilton, Hyatt, and IHG. The company applies management, development, and revenue-maximization methods to help hotel owners operate major brands and grow performance.

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