Houseperson

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Honolulu, HI, USA
In-Office
21-21 Hourly
Entry level
Events • Real Estate • Travel • Hospitality
The Role
Supports housekeeping operations by stocking and delivering supplies, distributing linens, collecting trash and soiled linens, maintaining outdoor and common areas, and performing light cleaning and maintenance. Provides backup housekeeping support, follows safety guidelines, and helps ensure the resort remains clean, organized, safe, and welcoming for guests and owners.
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Company Description

O’ahu Resorts - Royal Kuhio, Aloha Towers, Fairway, Villa, Waikiki Sky Towers (Oahu, HI)

VI Resorts by Westgate, North America's largest owner-controlled timeshare and vacation club, operates its O’ahu vacation resorts from Royal Kuhio Resort in Waikiki, which anchors a multi property cluster including Aloha Towers, Fairway Villa, and Waikiki Sky Towers. Guest accommodations consist of condominium style units in Waikiki, providing convenient access to beach, shopping and urban Honolulu life. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

As a Houseperson, you play an important role in creating a positive experience for our owners and guests by helping maintain a clean, organized, and welcoming property. You will support housekeeping operations by preparing supplies, delivering essential items, and assisting with light cleaning and maintenance tasks.

As a Houseperson, you will: 

  • Support housekeeping teams by stocking totes and carts with the appropriate supplies and delivering them as directed
  • Deliver clean linens and other supplies to housekeeping staff as needed
  • Collect and remove trash and soiled linens from guest units
  • Help maintain the appearance of outdoor and common areas, including patios, patio furniture, BBQ areas, and other exterior spaces
  • Perform light maintenance and cleaning tasks to help keep the property safe and well maintained
  • Provide backup support to housekeeping staff when needed
  • Follow safety guidelines and complete other duties as assigned

Qualifications

  • High school diploma, GED, or equivalent experience
  • Strong attention to detail and organizational skills
  • Friendly communication skills, both verbal and written
  • Ability to work independently with minimal supervision
  • Comfortable handling moderate physical activity, including lifting, pushing, or pulling up to 40 pounds
  • Good judgment when interacting with guests, owners, and team members
  • Ability to stay composed and effective in a fast-paced environment
  • Valid driver’s license required
  • Previous housekeeping or hospitality experience is a plus

Additional Information

Why Westgate?  

  • Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
  • Paid Time Off – Vacation, Sick, and Personal Time to Recharge
  • Paid Holidays
  • 401(k) with Generous Company Match to Support Your Future
  • Daily Pay – Access Your Earnings When You Need Them
  • Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
  • Wellness Programs to Support Your Well-Being
  • Flexible Spending Accounts (FSA)
  • Tuition Assistance to Help You Grow Your Career
  • Military Leave
  • Employee Assistance Program (EAP) – Support When You Need It Most
  • Life, Disability, Accident, Critical Illness, and Hospital Insurance
  • Pet Insurance for Your Furry Family Members
  • Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
  • Low-Cost Gym Membership
  • NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents After 1 Year of Service
  • Career Growth and Advancement Opportunities
  • Community Involvement – Give Back and Make an Impact

 

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Skills Required

  • High school diploma, GED, or equivalent experience
  • Strong attention to detail and organizational skills
  • Friendly verbal and written communication skills
  • Ability to work independently with minimal supervision
  • Ability to lift, push, or pull up to 40 pounds
  • Good judgment when interacting with guests, owners, and team members
  • Ability to remain composed and effective in a fast-paced environment
  • Valid driver's license
  • Previous housekeeping or hospitality experience

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The Company
9,000 Employees
Year Founded: 1982

What We Do

Westgate Resorts is a diversified American hospitality and timeshare company headquartered in Orlando, Florida. As the largest privately held timeshare company in the world, it operates a portfolio of more than 60 properties, offering a collection of world-class, family-oriented luxury resorts. The company focuses on delivering high-quality vacation ownership experiences and hospitality services for families across various destinations.

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