Houseperson

Posted 13 Days Ago
Be an Early Applicant
Williamsburg, VA, USA
In-Office
17-17 Hourly
Entry level
Events • Real Estate • Travel • Hospitality
The Role
Supports the housekeeping team by cleaning guest and public areas, transporting linens and supplies, removing trash, organizing housekeeping closets, and delivering or collecting guest equipment. Assists with room preparation, deep cleans, safety reporting, lost-and-found procedures, and guest requests. The role requires safe equipment use, lifting up to 50 pounds, weekend and holiday availability, and professional collaboration across departments.
Summary Generated by Built In
Company Description

Starting pay $17.00 per hour - plus enjoy Daily Pay, giving you access to your earnings when you need them!

Westgate Historic Williamsburg Resort in Williamsburg, Virginia, provides spacious, period-specific accommodations just a half mile from Colonial Williamsburg – allowing you the incredible opportunity to immerse yourself in American history while helping guests experience an amazing vacation getaway. In addition to providing easy access to Colonial Williamsburg, Westgate Historic Williamsburg Resort is located near Busch Gardens Williamsburg and Water Country USA. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

What You'll Do as a Houseperson:

As a Houseperson at Westgate Resorts you plays a critical role in supporting the housekeeping team by maintaining cleanliness in guest and public areas, managing linen and trash logistics, and ensuring that housekeeping closets and supplies are well-organized. This position assists housekeepers with room preparation, handles the delivery and removal of items such as cribs and highchairs, and contributes to the overall guest experience by keeping the property clean, safe, and welcoming. You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.

  • Assist housekeepers with stripping units of soiled linen and trash.
  • Support cleaning of guest units, including pet cleans and deep cleans.
  • Clean walkways, stairways, corridors, elevators, guest laundry rooms, and front entrances.
  • Deliver linen bags/buckets to checkout unit doors and pick up soiled linens for processing.
  • Rotate laundry bins and maintain the cleanliness of laundry chute closets.
  • Remove and place cribs, highchairs, and other equipment in designated pickup areas.
  • Collect and dispose of trash from guest units, public areas, and outdoor enclosures.
  • Maintain housekeeping, storage, and linen closets neat, clean, and stocked.
  • Deliver and organize linens in building closets.
  • Ensure empty buckets and supplies are placed in designated areas.
  • Use all equipment and supplies properly and safely.  
  • Secure and return all issued keys and maintain orderly carts and equipment.
  • Report damaged items, lost & found, and safety concerns promptly.
  • Respond to guest and owner requests professionally and promptly.  
  • Assist with training new team members and support other departments as needed.
  • Represent Westgate Resorts with professionalism and promote company values.
  • Perform other duties as assigned.

Qualifications

What You'll Bring:

  • High school diploma or general education degree GED.
  • The Team Member must regularly lift and/or move up to 50 pounds.
  • Follow instructions without close supervision.
  • Must be able to work weekends and holidays as needed.
  • Required to pass a background screen, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?  

  • Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
  • Paid Time Off – Vacation, Sick, and Personal Time to Recharge
  • Paid Holidays
  • 401(k) with Generous Company Match to Support Your Future
  • Daily Pay – Access Your Earnings When You Need Them
  • Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
  • Wellness Programs to Support Your Well-Being
  • Flexible Spending Accounts (FSA)
  • Tuition Assistance to Help You Grow Your Career
  • Military Leave
  • Employee Assistance Program (EAP) – Support When You Need It Most
  • Life, Disability, Accident, Critical Illness, and Hospital Insurance
  • Pet Insurance for Your Furry Family Members
  • Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
  • Low-Cost Gym Membership
  • NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
  • Career Growth and Advancement Opportunities
  • Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Skills Required

  • High school diploma or GED
  • Ability to regularly lift or move up to 50 pounds
  • Ability to follow instructions without close supervision
  • Availability to work weekends and holidays as needed
  • Pass a background screen
  • Pass a drug test
  • Prove eligibility to work in the United States
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The Company
9,000 Employees
Year Founded: 1982

What We Do

Westgate Resorts is a diversified American hospitality and timeshare company headquartered in Orlando, Florida. As the largest privately held timeshare company in the world, it operates a portfolio of more than 60 properties, offering a collection of world-class, family-oriented luxury resorts. The company focuses on delivering high-quality vacation ownership experiences and hospitality services for families across various destinations.

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