Description
OBJECTIVE:
The House Person performs cleaning duties to ensure highest standards of cleanliness and to provide a memorable guest experience through the anticipation of guest’s needs and providing exceptional service to support Forbes 4-Star Standards.
DUTIES AND RESPONSIBILITIES:
The following reflects the essential functions for this job but does not restrict the tasks that may be assigned by the supervisor who may reassign duties and responsibilities at any time.
- Transport clean/dirty linen to and from Housekeeping main closet to room attendant closets.
- Clean assigned guest balconies, front and back.
- Strip all departure rooms which includes taking all dirty linen and trash out of the room.
- Maintain exterior of all guest rooms.
- Maintain and organize room attendant linen closets.
- Maintain proper par stocks of supplies and linens in linen closets.
- Helps maintain guest rooms by reporting any deficiencies to Housekeeping Management or Engineering.
- Maintain and clean the golf carts for daily use.
- Punctual, regular and reliable attendance is a condition for continued employment.
- Support safe work habits and a safe working environment at all times.
- Performs other duties as assigned by Housekeeping Management.
QUALIFICATIONS:
- Must have open availability, work weekends and holidays.
- Six-month related experience.
- Commitment to excellence and high standards.
- Manage priorities and workflow.
- Versatile, flexible and willing to work within constantly changing priorities with enthusiasm.
- Speak and understand basic terms, directions and concepts in the primary language(s) used in the workplace.
- Must be able to work independently.
- Must provide valid document(s) to work in the US.
- Must meet legal age requirements for the position.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met successfully to perform the essential functions of this job. Reasonable accommodations made to enable individuals with disabilities to perform the essential functions.
· Must be able to stand and walk for long periods of time.
· Lift and carry up to 50 pounds.
· Coordinate multiple tasks simultaneously.
LANGUAGE SKILLS:
- Must speak and communicate in English.
- Must be able to clearly communicate with guests, management and coworkers
CERTIFICATES & LICENSES:
- Valid driver’s license.
WORK ENVIRONMENT:
The work environment at Bernardus Lodge ranges from winter time lows of 20 degrees to summer time highs to 100+ degrees. While performing these duties the employee may be exposed to outdoor and inclement weather conditions.
- Protective equipment required for this job: latex gloves, face mask (if needed).
- Exposure to varying temperature levels.
- Use of various hazardous chemicals.
Skills Required
- Open availability including weekends and holidays
- Six months related experience
- Ability to lift and carry up to 50 pounds
- Ability to stand and walk for long periods
- Valid driver's license
- Must provide valid documents to work in the US
- Speak and communicate in English
- Punctual, regular and reliable attendance
- Ability to work independently and follow supervisor instructions
- Maintain and organize linen closets and par stocks of supplies
- Report room deficiencies to Housekeeping Management or Engineering
- Willingness to work in varying outdoor temperatures and use protective equipment
What We Do
Ensemble is a real estate developer, owner, and operator that creates inspiring environments and exceptional experiences for the communities it serves. Founded in 1989 by three design-focused partners, the company has expanded across 12 markets on two coasts and employs approximately 1,100 people. Its hospitality operations include nine managed properties, where employees are committed to serving guests through thoughtful development and management.
