- Transports cleaning equipment up and down ramps.
- Vacuums and shampoos carpet. (Daily)
- Washes windows inside and out.
- Washes and cleans walls light fixtures, louvers, ceilings, shelves and outside walls and cement walls.
- Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums.
- Cleans and empties various cleaning equipment including shampooers, buffers and vacuums.
- Recognizes and uses appropriate chemicals.
- Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities.
- When needed, make up room.
- Delivers upon requests guest amenities, i.e. pillows, additional beds, blankets and much more.
- All other duties as assigned.
- Overall cleaning of the hotel.
- Responsible for deep cleaning of rooms.
- Consistently demonstrates superior customer service skills by displaying Spotlight on Success behaviors.
- Maintains upbeat, positive attitude, positive energy and enthusiasm from one interaction to the next.
- Creates an atmosphere of luck and celebrates customer wins.
- Is ready to serve and informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
- Anticipates needs and provides fast, flawless service.
- Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist.
- Promotes Total Rewards programs and card membership.
- Provides a warm farewell and thanks guests for visiting.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- High school diploma or General Education Degree (GED) and Housekeeping experience preferred
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations.
Skills Required
- High school diploma or GED
- Housekeeping experience
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to apply common sense understanding to carry out detailed but uninvolved instructions
- Ability to deal with problems involving a few concrete variables in standardized situations
- Ability to operate and maintain mechanical cleaning equipment (rotary machines, blowers, vacuums, shampooers, buffers)
- Recognize and use appropriate cleaning chemicals safely
What We Do
Caesars Entertainment is one of the world's most diversified casino-entertainment providers and the most geographically diverse U.S. casino-entertainment company. Since its beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment's resorts operate primarily under the Caesars®, Harrah's® and Horseshoe® brand names. Caesars Entertainment's portfolio also includes the Caesars Entertainment UK family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars Entertainment is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry. Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
