Houseperson

Job Title

Job Description Summary

Job Description

Houseperson

Global Occupier Services
London

Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm’s 53,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world.

Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $10.1 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.

We have a great opportunity for an experienced Houseperson to join our team on our client’s site in the heart of London. You will be reporting into the Head Housekeeper.

Core Responsibilities:
• Keep all areas of the building clean and tidy throughout the shift.
• Assist housekeeping staff with cleaning.
• Assist housekeeping staff resetting meeting rooms, replenishing pantries, toilets etc.
• Attend to spills and accidents in prompt and efficient manner.
• Ensure exterior of the building is always kept clean and tidy.
• Assist with moving furniture.
• Perform carpet cleaning, including washing as requested with the provided machinery.
• Perform jet washing of internal courtyard areas with the provided machinery.
• Perform routine maintenance tasks such as light bulb replacement, repairing basic fixtures.
• Take ownership and responsibility ensuring you are working effectively and developing close relationships with your colleagues.
• To carry out regular floor walks of the building and report and log any issues/actions as required
• Report work related accidents or other injuries immediately upon occurrence.
• Follow C&W and client safety and security policies and procedures to maintain a clean, safe and secure working environment.
• Protect privacy and security of guests and the team onsite.
• Comply with C&W policies, systems, and H&S requirements and ensure these are met during the shift.
• Respond to requests within agreed timescales and procedures with the client and C&W
• Ensure all cleaning machinery is used in a safe working order.
• Ensure all cleaning products as well as cleaning standards are maintained to highest standards.
• Perform any ad hoc duties requested by the site manager or client.
• Proactively report any maintenance issues within the building and escalate when needed.
• Attend all assigned meetings and training sessions.
• Be flexible to support Workplace Experience Manager and client with functions, events and other 
responsibilities including outside of core working hours as required.
• Work well as a team member or independently.

Qualities and Personal Attributes: Essential:

• Previous experience in a private household environment and/or a 5-star hotel role is a must.

• Strong communication and organizational skills.
• Demonstrate and deliver strong customer service.
• Able to work in a team environment but also independently.
• Be able to adapt to last minute changes and proactively solve it for C&W.
• Have the ability to work under minimal supervision

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.