LOCATION
Catamaran Resort Hotel & Spa
The Catamaran Resort Hotel and Spa is a Polynesian-themed destination located on the shores of Mission Bay and mere steps from San Diego's famous Pacific Beach. The resort features 310 rooms and suites, lush tropical gardens, and award-winning dining at Oceana Coastal Kitchen.
The Catamaran Resort Hotel and Spa is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.
SUMMARY
The Houseperson ("El/la Asistente de Recamarero/a") ensures the Room Attendants' ability to provide service that meets or exceeds our guests' expectations by efficiently executing their duties and responsibilities.
PAY & PERKS
- Compensation: $23.85**
- Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles for each hired referral at any Evans Hotels property.
- Discounted Hotel Rooms for you, family and friends.
- Free Employee Parking and/or discounted MTS Pronto card.
- Free Meals & Refreshments during working shifts.
- Career advancement opportunities!
- Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
- Discounts on cell phone bills, shoes, gym memberships, and more!
ESSENTIAL DUTIES
- Demonstrates professionalism, courtesy, and a service-oriented attitude toward guests and team members always.
- Ensures Room Attendants are consistently supplied with the necessary materials and equipment to perform their duties effectively.
- Replenishes in-room amenities as needed while maintaining adequate inventory levels.
- Maintains linen rooms and Room Attendants’ carts in a clean, organized, and fully stocked condition.
- Ensures company equipment is clean, properly maintained, and in good working order.
- Assists Room Attendants with moving or lifting heavy items when necessary.
- Collects soiled linens from checkout rooms as directed by the supervisor.
- Prepare guestrooms for VIP arrivals and show rooms according to established priorities.
- Performs guestroom window cleaning in accordance with productivity and quality standards.
- Empties Room Attendants’ carts of soiled linens and trash and transports them to designated areas.
- Maintains cleanliness of guest corridors, elevators, sidewalks, and stairways.
- Completes special cleaning projects as assigned by the supervisor.
- Handles cleaning chemicals and equipment in compliance with established safety standards and procedures.
- Performs additional duties and responsibilities as directed by the leadership team.
QUALIFICATIONS
- At least 3-12 months of relevant experience and/or training.
- Previous similar position in a hotel, or similar business entity preferred.
- Availability to work on weekends and holidays is required.
- Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.
- Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 25 lbs.
- Experience in dealing with the public is preferred, such as retail cashier, food industry service, guest service with public contacts, etc.
- The following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.
**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.
Skills Required
- 3-12 months of relevant experience and/or training
- Previous similar position in a hotel or similar business entity
- Availability to work weekends and holidays
- Ability to maintain a friendly, professional, team-oriented demeanor under stress
- Ability to stand, kneel, squat for prolonged periods and lift up to 25 lbs
- Experience dealing with the public (retail, food service, guest service)
What We Do
Evans Hotels is a family-owned hospitality company founded in 1953 in San Diego, managing luxury hotels and resorts such as The Lodge at Torrey Pines, Bahia Resort Hotel, and Catamaran Resort Hotel and Spa, with a mission to provide exceptional guest experiences and service.
