In-House Marketing Manager

Posted Yesterday
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Kissimmee, FL, USA
In-Office
Senior level
Real Estate • Travel • Hospitality
The Role
Develop and implement internal and external marketing plans to increase revenue and profit. Supervise and train marketing staff, collaborate with Sales on tour openings and program changes, evaluate operations and industry trends, prepare management reports, and support guest relations while ensuring confidentiality and compliance with company policies.
Summary Generated by Built In

Purpose

The In-House Marketing Manager develops and implements a comprehensive internal and external marketing plan with the intention of increasing revenues and profit.

Principal Duties and Responsibilities

  • Provides considerable knowledge of principles and practices of personnel administration
  • Follows instructions meticulously and manages time efficiently
  • Implements the recommendations of the strategic marketing plan
  • Supervises staff, trains employees, assigns and directs work
  • Provides marketing advice, counsel and general staff support to all departments
  • Evaluates operational issues; remains competitive and current with the latest Timeshare industry trends
  • Prepare any reports needed by management
  • Meets with Sales teams to discuss tour openings and potential tours
  • Assists in developing an ongoing guest relations program for our Team members
  • Meet with sales regarding any new changes in marketing programs and tools
  • Demonstrates knowledge of, and supports, our mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and code of ethical behavior

General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.

Job Requirements

Education, Essential Training / Certifications, and Experience:

  • High School Diploma/GED
  • Minimum 5 years of Timeshare experience in a marketing manager role or higher

Skills, Knowledge, and Abilities:

  • Strong personnel and management skills and technical competency
  • Ability to multi-task and adapt in a fast-paced environment
  • Ability to interact effectively with the public and staff to provide marketing and recruitment services
  • Ability to interact effectively with team members to maintain direct workflow, assess performance and assign duties
  • Ability to maintain confidentiality
  • Computer literate; knowledge of Microsoft Office programs, Word, Excel, PowerPoint, etc.
  • Detail-oriented with excellent organizational skills

Shift: Additional hours may be necessary to meet goals and staffing

  • Regular Hours, On-Call, and Weekend

Travel:

  • Up to 25%

Skills Required

  • High School Diploma or GED
  • Minimum 5 years timeshare marketing experience in a marketing manager role or higher
  • Strong personnel and management skills
  • Technical competency and computer literacy
  • Knowledge of Microsoft Office (Word, Excel, PowerPoint)
  • Ability to multi-task and adapt in a fast-paced environment
  • Ability to interact effectively with the public and staff and provide marketing support
  • Ability to maintain confidentiality
  • Detail-oriented with excellent organizational skills
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The Company
782 Employees
Year Founded: 1978

What We Do

Capital Vacations is one of the largest and fastest-growing independent timeshare resort management and vacation club companies in North America. They manage more than 200 resorts and serve hundreds of thousands of members and travelers across the United States, Mexico, and the Caribbean, specializing in resort management, development, and the vacation ownership industry.

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