The Role
Manage daily operations of a luxury private residence: property upkeep, vendor and project oversight, budgeting and financial reconciliations, supervise housekeeping/contractors, support the Principal with scheduling, errands, travel logistics, and occasional food prep.
Summary Generated by Built In
SUMMARY
A private household in Toronto is seeking an experienced House Manager to oversee the daily operation of a luxury residence and provide comprehensive support to the Principal. This hands-on and leadership role combines household management, food prep and cooking, light cleaning and laundry, property oversight, budgeting, and other hands-on operational responsibilities to ensure the residence functions seamlessly and is maintained to the highest standards.
The successful candidate will possess exceptional organizational skills, strong leadership abilities, refined attention to detail, and a genuine commitment to service excellence. This opportunity is ideally suited to an experienced private service professional who enjoys working in a dynamic environment while maintaining absolute discretion and professionalism.
KEY RESPONSIBILITIES
Household Management
- Oversee the day-to-day operation of a luxury private residence.
- Ensure the home remains impeccably maintained, organized, and presentation-ready.
- Conduct routine inspections of both the interior and exterior of the property.
- Coordinate seasonal maintenance and preventative care programs.
- Maintain detailed household procedures, manuals, and operational records.
Property & Vendor Management
- Manage all household maintenance and repair projects.
- Source, evaluate, and supervise contractors and service providers.
- Obtain competitive quotations and oversee project completion.
- Coordinate landscaping, pool maintenance, mechanical systems, and other property services.
Financial Administration
- Manage the household operating budget.
- Review invoices and process payments.
- Maintain petty cash and household accounts.
- Complete monthly financial reconciliations and maintain accurate expense records.
Household Operations
- Assist with housekeeping, laundry, wardrobe management, and household organization when required.
- On the exterior, responsible for keeping the deck and garden furniture clean, steps up to the property swept and clean.
- Basic pool maintenance-scrub steps and tiles to aid pool robot to clean thoroughly.
- Supervise external housekeeping and dry-cleaning services.
- Maintain household inventory and replenish essential supplies.
- Coordinate deliveries, shipments, and household logistics.
Principal Support
- Act as the primary liaison between the Principal and contractors.
- Coordinate appointments, schedules, and administrative tasks as required.
- Assist with grocery shopping, meal coordination, and food preparation when the principal is at residence (±3 months/year).
- Run personal errands and provide day-to-day support to the Principal.
Travel
- Travel domestically (within Canada) with the Principal for business and leisure as required (no more than 4 weeks).
- Coordinate packing, unpacking, and travel logistics.
- Ensure a seamless "home away from home" experience during travel.
QUALIFICATIONS & REQUIREMENTS
- Minimum of five years of experience as a House Manager, Estate Manager, Household Manager, or in a comparable leadership role within a luxury private residence.
- Previous experience supervising external contractors.
- Strong knowledge of luxury household operations and property management.
- Experience managing household budgets, invoices, and financial records.
- Exceptional organizational, communication, and leadership skills.
- Ability to anticipate needs, prioritize responsibilities, and work independently.
- Professional appearance and polished interpersonal skills.
- Demonstrated discretion, integrity, and sound judgment.
- Flexibility to adjust working hours based on the Principal's schedule, including occasional weekends.
- Legally authorized to work in Canada.
Key Attributes
- Exceptional leadership
- Service-oriented mindset
- Outstanding organizational skills
- Strong attention to detail
- Excellent communication skills
- High level of discretion and confidentiality
- Flexibility and adaptability
- Professionalism and emotional intelligence
- Appreciation for fine homes, furnishings, artwork, and luxury service standards
ADDTIONAL INFORMATION
Schedule
The schedule varies depending on the Principal's residence in Toronto. When the Principal is away, the position generally follows a Monday-to-Friday schedule of approximately six hours per day. When the Principal is in residence, flexibility is required, with workdays typically extending to 10–12 hours and occasional Saturday coverage as needed.
Compensation
A competitive compensation package will be offered based on the successful candidate's experience, qualifications, and overall suitability for the position.
HOW TO APPLY
If you are an experienced House Manager with prior experience working in a private household, and you are organized, versatile, and detail-oriented, we would be pleased to receive your application. Qualified candidates are invited to submit their resume to [email protected] or apply online.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Skills Required
- Minimum five years experience as a House Manager, Estate Manager, Household Manager, or comparable leadership role in a luxury private residence
- Previous experience supervising external contractors and service providers
- Strong knowledge of luxury household operations and property management
- Experience managing household budgets, reviewing invoices, processing payments, and completing monthly reconciliations
- Exceptional organizational, communication, and leadership skills
- Ability to anticipate needs, prioritize responsibilities, and work independently
- Professional appearance and polished interpersonal skills
- Demonstrated discretion, integrity, and sound judgment
- Flexibility to adjust working hours based on the Principal's schedule, including occasional weekends and longer days in-residence
- Legally authorized to work in Canada
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The Company
What We Do
Elite Domo is a leading North American niche headhunting and staffing agency that specializes in the search and placement of experienced private estate and private service professionals. The firm provides expert recruitment for high-end roles, including gardeners, nannies, personal assistants, family office staff, domestic couples, and private security, ensuring a high standard of service for elite households.
