In-House Content Creator

Posted Yesterday
Be an Early Applicant
San Francisco, CA, USA
In-Office
75K-90K Annually
Mid level
Artificial Intelligence • Information Technology • Software
The Role
Produce short- and long-form content across social platforms by capturing behind-the-scenes and customer stories, building founder personal brands, developing recurring formats, iterating on performance, and publishing independently. Will travel and work in-person five days a week in San Francisco.
Summary Generated by Built In

About Broccoli 🥦

Our mission is to bring intelligence and reliability to real-world operations — starting with home service businesses.

We see operations as a systems problem, not a staffing problem. Answering customers, scheduling appointments, and following up consistently requires judgment, memory, and accountability — not more headcount. As LLMs make AI agents easier to build and demos easier to fake, reliability and execution become the only real differentiator. We help home service companies run their front office with AI that takes action, remembers context, and delivers outcomes you can trust.

In 2025, we scaled revenue 20× to multi-million dollars, grew the team from 5 to 20, and raised a $25M Series A led by Khosla Ventures with participation from Y Combinator.

A few things to know about us:

  • Our COO was our first customer — a plumbing company CEO — and helped shape Broccoli from day one.

  • Our customers collectively do $15B+ in annual revenue, and Broccoli sits directly in the flow of how that revenue is captured.

  • We've booked 500K+ real, verified appointments for our customers.

  • Every engineer spends time onsite with customers, listening to live calls and seeing real-world edge cases firsthand.

What You'll Do

We're looking for a Content Creator to work directly alongside our team and clients — capturing real customer stories, industry moments, behind-the-scenes footage, product launches, and daily life, and turning them into short- and long-form content people actually want to watch and share.

Key Responsibilities:

  • Create short-form content for Instagram Reels, TikTok, YouTube Shorts, LinkedIn, and X

  • Capture behind-the-scenes footage from the team, clients, product launches, events, and meetings

  • Help founders build authentic, engaging personal brands

  • Develop and maintain recurring content formats that showcase our people, culture, and product

  • Experiment with new ideas and iterate quickly based on performance

  • Be knowledgeable on industry trends

What We're Looking For:

  • Strong videography, editing, and storytelling skills

  • Proficiency with CapCut, Premiere Pro, Final Cut Pro, or similar tools

  • Deep understanding of Reels, TikTok, Shorts, and platform-specific trends

  • Ability to take content from concept to publication independently

  • Willingness to travel

  • In-person, five days a week in San Francisco

Bonus Qualifications:

  • Experience building a personal audience or creator brand

  • Experience with founder-led or startup-focused content

  • Familiarity with AI products or the home service industry

  • Photography skills

Why Join Us?

You'll be embedded in a fast-moving company at an inflection point — with real access to founders, customers, and a product that's changing how an entire industry operates. No two weeks look the same, the team is energetic and collaborative, and there's genuine room to grow as we do. You'll travel, build real relationships, and create content that actually matters.

Skills Required

  • Strong videography, editing, and storytelling skills
  • Proficiency with CapCut, Premiere Pro, Final Cut Pro, or similar tools
  • Deep understanding of Reels, TikTok, Shorts, and platform-specific trends
  • Ability to take content from concept to publication independently
  • Willingness to travel
  • In-person, five days a week in San Francisco
  • Be knowledgeable on industry trends
  • Experience building a personal audience or creator brand
  • Experience with founder-led or startup-focused content
  • Familiarity with AI products or the home service industry
  • Photography skills
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The Company
HQ: San Francisco, California
17 Employees

What We Do

Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.

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