The Role
Greet guests, manage reservations and wait times, seat patrons, and ensure smooth front-of-house flow. Provide upscale customer service, build rapport, and maintain professional appearance while handling multiple tasks during peak service hours.
Summary Generated by Built In
We are seeking a Host or Hostess to join our restaurant team as guests' first point of contact. The job responsibilities include greeting guests, providing clear and accurate wait times, and guiding customers to their tables. A passion for guest service and strong communication and organizational skills are required. You are the first impression of our restaurant that will help provide a pleasant and smooth dining experience for our guests.
Qualifications:
● Minimum of 1 year of experience hosting in an upscale restaurant setting.
● Proven ability to provide exceptional customer service and exceed guest expectations.
● Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele.
● Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
● Impeccable appearance and demeanor, reflecting the standards of an upscale dining establishment.
● Proficient in upscale dining etiquette and service protocols.
● Ability to work flexible hours, including evenings, weekends, and holidays.
Benefits:
● Opportunity to work in a fast-paced and dynamic environment.
● Be part of a team dedicated to providing exceptional service.
● Career growth and development opportunities.
● This is a tipped position.
Skills Required
- Minimum of 1 year of experience hosting in an upscale restaurant setting
- Proven ability to provide exceptional customer service and exceed guest expectations
- Excellent communication and interpersonal skills with ability to build rapport with diverse clientele
- Strong organizational skills and ability to multitask effectively in a fast-paced environment
- Impeccable appearance and demeanor reflecting standards of an upscale dining establishment
- Proficient in upscale dining etiquette and service protocols
- Ability to work flexible hours, including evenings, weekends, and holidays
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Fixins Soul Kitchen is a full-service soul food restaurant that celebrates the history and traditions of African American culture. The company is dedicated to providing an authentic dining experience that honors the flavors and heritage of soul food while embracing modern culinary techniques and sourcing the freshest ingredients from local farms and suppliers.
