Hospitality Supervisor - Marigolds and Onions

Posted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office
Junior
Events • Food • Hospitality
The Role
Supervise suite attendants at two major sporting events, ensure suites are set up to client specifications, coordinate staff and food/beverage delivery, resolve issues, assist with stocking and maintenance, maintain radio communication with managers, and complete post-shift walkthroughs to ensure high-quality guest service.
Summary Generated by Built In

Marigolds and Onions provides customers across the GTA with a comprehensive catering and event production experience. From daily corporate drop-offs to large-scale events, our commitment to service and quality is unmatched. Founded in 1991 and headquartered in Toronto, we have become one of the city’s leading catering and event production companies, serving major professional firms, charitable organizations, and high-profile sporting events.

We are hiring Hospitality Supervisors to oversee and support suite attendants across private suite floors at two major events in 2026: the RBC Canadian Open at TPC Toronto at Osprey Valley and the National Bank Open at Sobeys Stadium. This role is ideal for experienced hospitality professionals who are organized, proactive, and committed to delivering an exceptional guest experience.

JOB LOCATIONS & DATES

  • RBC Canadian Open
    • Location: TPC Toronto at Osprey Valley, 19131 Main St, Alton, ON L7K 1R1
    • Dates: June 8 – 14
  • National Bank Open
    • Location: Sobeys Stadium, 1 Shoreham Dr, North York, ON M3N 3A6
    • Dates: August 1 – 13

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Supervise and support suite attendants.
  • Ensure suites are set up according to client specifications.
  • Confirm that all suite staff have arrived and are stationed in the correct locations.
  • Monitor food and beverage delivery to suites and promptly resolve any issues.
  • Ensure prompt and on time food service and beverage service in suite.
  • Maintain communication with suite managers via radio for updates or support.
  • Ensure all guests receive high-quality, timely service.
  • Assist staff with stocking, restocking, and general suite maintenance.
  • Conduct post-shift walkthroughs to ensure suites are clean and properly closed.
Qualifications

QUALIFICATIONS

  • Valid Smart Serve Certification (mandatory)
  • Minimum 2 years of experience in hospitality or event service
  • Previous supervisory experience required
  • Comfortable working long hours, standing and walking for extended periods
  • Strong communication and problem-solving skills
  • Positive attitude and a team-first mindset
  • Ability to work under pressure in a fast-paced environment

CORE COMPETENCIES

  • Leadership: Supervises and supports staff to maintain a smooth operation
  • Customer Service: Ensures guests receive timely, high-quality service
  • Problem-Solving: Resolves issues quickly and effectively
  • Reliability: Arrives on time and completes assigned shifts
  • Teamwork: Works collaboratively with staff and management

WORK ENVIRONMENT

  • Event-based suite setups in high-traffic areas
  • Indoor and outdoor environments with possible exposure to varying weather
  • Fast-paced atmosphere requiring mobility and constant oversight
  • This is a full-time on-site position at a professional outdoor sporting event.

PHYSICAL DEMANDS

  • Prolonged standing, walking, and repetitive movements
  • Occasional lifting of supplies and equipment (up to 25 lbs)
  • Use of basic kitchen and hospitality equipment
  • May have to move up and down suite stairs frequently; specifically at the RBC Canadian Open

POSITION SALARY & BENEFITS

  • Rate: Based on experience
  • Schedule: Full event availability required
  • Benefits include Company-provided meals while on-site, networking opportunities, and a high-energy team environment

Skills Required

  • Valid Smart Serve Certification
  • Minimum 2 years of experience in hospitality or event service
  • Previous supervisory experience
  • Full event availability for specified dates (June 8-14 and August 1-13)
  • Comfortable working long hours, standing and walking for extended periods
  • Strong communication and problem-solving skills
  • Positive, team-first attitude
  • Ability to work under pressure in a fast-paced environment
  • Ability to lift supplies and equipment up to 25 lbs and navigate suite stairs
  • Experience monitoring food and beverage delivery and ensuring timely guest service
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The Company
0 Employees
Year Founded: 1979

What We Do

Proof of the Pudding is an Atlanta-based award-winning caterer and food service management leader founded in 1979. The company specializes in delivering exceptional culinary experiences and high-end hospitality across various venues, including convention centers, collegiate stadiums, and golf courses. They focus on innovative, chef-driven menus and fresh, local farm-to-table fare, transforming moments into memories for clients at local, regional, and national levels.

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