You'll use your enthusiasm and friendliness to build lasting relationships with your customers. You'll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Join the Team at Waitrose Cricklewood!
We are thrilled to announce that a brand new Waitrose shop is arriving in Cricklewood on 22nd October 2026, and we’re looking for dedicated food loving Partners to help us build this shop from the ground up.
As a vital member of our founding team, you’ll work side-by-side with your colleagues to champion the quality, integrity, and unique shopping experience our customers love. This role will be part of the food service team including working on Bakery, Meat and Fish, Cheese prep and Branch Cook.
If you have a passion for working together and want to be part of a new opening, we’d love for you to join us in making our newest branch a local favourite.
We have a variety of Full and Part time length contracts ranging between 8 - 37.5 hours per week available on both Temporary and Permanent basis. The start date for this role to commence a 5 week training period will be 14th September.
Key Responsibilities
- You'll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
- Staying on top of stock levels, ensuring the products our customers love are there when needed.
- Taking great care while working with open food and ensure all due diligence and health & safety protocols are followed. Helping to reduce food wastage.
- Maintaining your knowledge of new products and have a good understanding of Waitrose's food values (e.g. animal welfare).
- Supporting the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you'll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Experience of working in a catering / hospitality environment.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date:
July 31, 2026
Pay:
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Where You'll Be Working:
Cricklewood (Waitrose & Partners), Cricklewood Broadway, London, , NW2 3DUABOUT THE PARTNERSHIPWe’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Skills Required
- Strong communication skills for teamwork and customer interaction
- Ability to follow food hygiene, health & safety and safe food handling procedures
- Ability to work varied hours including early starts, late finishes, evenings and weekends
- Pre-employment vetting/DBS and financial probity checks (where required)
- Experience in customer-facing roles
- Experience in catering or hospitality environment
- Knowledge and interest in food and drink trends and Waitrose food values
- Flexible approach to support the wider branch team
What We Do
Working in Partnership for a happier world. Our Partnership is an ongoing experiment to find happier, more trusted ways of doing business, for the benefit of us all. We work together to create a successful business and a fairer, more sustainable future for Partners, customers, suppliers and communities. Our Partnership is owned entirely in trust by Partners which means we are more than employees; we share knowledge, power and profit. Our Purpose inspires our principles, drives our decisions and acts as our guide. Visit www.jlpjobs.com directly to view our current opportunities.
