Hospitality Specialist - 1

Posted 7 Days Ago
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91105, Pasadena, CA, USA
In-Office
21-21 Hourly
Junior
Food • Hospitality
The Role
Provides friendly hospitality and customer service in a restaurant environment. Takes orders and payments through the POS system, supports drive-up service, delivers food to vehicles, maintains cleanliness and stock, communicates operational issues, and follows company policies. The role requires standing and physical activity for extended shifts, variable scheduling, food-safety compliance, and teamwork.
Summary Generated by Built In

Wage

Starting at $20.50/hour


Department

Hospitality


Reports to

Assistant General Manager


Terms of Employment

Full Time or Part Time 


Overall Responsibilities

Provide exceptional hospitality and service that turns a customer into a California Chicken Café raving fan.


Key Areas of Responsibilities

  • Maintain a positive and friendly work environment while adhering and applying the company’s core values
  • Deliver exceptional hospitality to our guests
  • Take guest orders and handle payments using the POS system
  • Direct, greet and assist guests in the Drive-Up Service as well as deliver food to guests’ vehicles
  • Greet guests with moments of humanity upon arrival
  • Maintain a clean, sanitized, and properly stocked restaurant 
  • Strong communication regarding any issues with food quality, equipment, and work environment
  • Read and adhere to all company policies and procedures
  • Other duties as assigned
Qualifications

Qualifications

  • Must be 18 years of age or older
  • Must attend and pass California Chicken Café Road to Success class within first month of hire
  • 1+ years of previous restaurant experience preferred
  • Speak, read, and write English fluently
  • Passionate about food and hospitality
  • Friendly, upbeat, and cooperative
  • Must pass Food Handler course and test in compliance with CA state law requirements
  • Must be authorized to work in the United States

Physical Requirements

  • Perform duties that require standing, walking, reaching, bending, stooping, wiping, twisting, climbing, lifting/carrying (up to 25 lbs. individually), constant gripping/grasping, and moving throughout the restaurant for 4-10 hours per shift, up to 6 shifts per week

Work Conditions

  • Hours will vary in accordance with business necessity, including early morning, late evenings, weekends and/or holidays.
  • Exposure to cleaning chemicals, noise, steam, and smoke.
  • Works with hot, cold, and hazardous equipment typical of a restaurant kitchen

Benefits

  • Free meal during the working shift
  • 50% discount on takeout and catering
  • Competitive wages - Earn more when you learn more
  • Wage structure includes incremental pay increases at key employment milestones
  • Leadership opportunities – We value promoting from within the team
  • Flexible schedule
  • Referral program
  • Medical, Dental and Vision Insurance available for eligible employees
  • 401k with company match for eligible employees

Skills Required

  • Must be 18 years of age or older
  • Must attend and pass the California Chicken Cafe Road to Success class within the first month of hire
  • At least 1 year of previous restaurant experience
  • Speak, read, and write English fluently
  • Passion for food and hospitality
  • Friendly, upbeat, and cooperative attitude
  • Must pass the Food Handler course and test in compliance with California state law
  • Must be authorized to work in the United States
  • Ability to perform required physical duties, including lifting and carrying up to 25 pounds
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The Company
350 Employees
Year Founded: 1991

What We Do

California Chicken Cafe (CCC) is a Los Angeles-area quick-service restaurant chain specializing in rotisserie chicken, salads, and wraps. Founded on Melrose Avenue in 1991, the company emphasizes quality, convenience, value, and friendly service. It operates multiple locations across Greater Los Angeles and positions itself as a convenient takeout option for meals enjoyed at work, home, or on the go for customers throughout the region.

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