Description
Primary responsibilities include operation of all Audio Visual (AV) services and tasks as well as supporting client needs. Work professionally with all production staff, and other SBMG departments to service all AV technical support requests for events. AV Technicians (AVT) are responsible for working with clients directly and indirectly, establishing proper AV sets, operation of AV Services, and proper setting and striking of audio visual services.
Requirements
ESSENTIAL DUTIES & RESPONSIBILITIES
- • Represent SBMG in a high level professional manner
- • Treat all guests, clients, employees and staff with kindness and respect at all times.
- • Perform all duties as an SBMG AVT.
- • Support the property and all existing properties as necessary.
- • Support the client and all existing clients as necessary.
- • Support sales at the property and area.
- • Proactively ensure high quality service delivery while striving for continuous improvement.
- • Set/Operate/Strike of all Audio, Video, Lighting and any services SBMG offers.
- • Use time wisely to learn and train on correct equipment operation.
- • Teach others the correct SBMG processes when necessary.
- • Take part in pre-conference meetings with clients prior to events when necessary.
- • Participate in all property EO meetings as necessary.
- • Create event estimates for clients, including correct pricing on products/services
- • Be the on-site contact for property for all events on the premises when necessary.
- • Responsible for following protocols for AV products and services.
- • Responsible for completing assigned AV event setup and teardown for events.
- • Responsible for ensuring property inventories ship and return to correct locations.
- • Plan and implement event set ups, operations and strikes of audio, video, lighting, and other meeting and event hardware for all types of events when necessary.
- • Record event inventory usages with event software.
- • Provide professional and courteous technical support to all customers.
- • Provide solutions for presentation needs occasionally under high-pressure circumstances.
- • Provide immediate response to requests for assistance to events in progress.
- • Provide setup, calibration and technical support for display devices, mounting systems. projectors and video walls.
- • Provide setup and operation of audio systems including music programing and speech reinforcement.
- • Secure signed work orders and approval on any added equipment.
- • Manage property storerooms by organizing and tracking inventory counts.
- • Deliver the expected SBMG level of service.
- • All other duties as assigned.
Skills Required
- Set up, operate, and strike audio, video, and lighting systems
- Provide setup, calibration and technical support for projectors, video walls and display devices
- Operate audio systems including music programming and speech reinforcement
- Record event inventory usage and manage inventory with event software
- Create event estimates and secure signed work orders for added equipment
- Provide professional, courteous technical support and rapid responses during events
- Participate in pre-conference and property meetings as needed
- Manage storerooms and ensure inventories ship and return correctly
- Teach and train others on correct equipment operation and SBMG processes
- Represent SBMG professionally and treat guests, clients, and staff with respect
What We Do
Scott Brown Media Group has over 20 years of experience and success servicing the corporate and public sector. SBMG has an impeccable reputation for service, innovation and productive, healthy relationships with our clients and community. Whether it's providing a flip-chart for a small boardroom meeting or the production of a full-scale event, our team is by your side throughout the process to ensure your understanding and ultimate satisfaction. Our extensive inventory of high-end Audio / Visual gear installed and operated by our professionally trained technicians relieve you of the worries typically associated with event planning. With a supply of the latest projection, lighting, sound, video, recording, broadcasting, editing and staging equipment, there are no limits to the events that the Scott Brown Media Group can manage.
