Hospitality Associate

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Bring your passion for elevated customer service to a prestigious law firm as a Hospitality Associate where you’ll deliver concierge style experiences in a professional setting. If you thrive in a professional business environment and take pride in impeccable service, this role offers the perfect blend of hospitality and work-life balance.

Essential Job Responsibilities

• Provide elevated "concierge style" customer service to both internal and external candidates of the firm

• Set-up meeting rooms as specified

• Perform walk through of floor(s) to inspect and ensure that all conference rooms and kitchens are clean, and stocked with supplies

• Clean pantry and kitchen as needed

• Provide support for miscellaneous requests and flex services

• Utilize various software and event planning programs to meet tasks

• Greet and assist guests, clients, and employees in a friendly and professional manner

• Set up daily lunches, including preparing dining areas, arranging food service stations, and ensuring proper presentation

• Coordinate with catering or food service vendors to confirm deliveries and meal requirements

• Monitor lunch service to ensure food availability, cleanliness, and adherence to health and safety standards

• Clean, break down, and reset lunch areas after service

• Maintain cleanliness and organization of kitchens, dining areas, and common spaces

• Stock supplies such as plates, utensils, beverages, and condiments

• Address guest questions, requests, and concerns promptly and courteously

• Assist with special events, meetings, and hospitality functions as needed

• Follow all food safety, sanitation, and workplace safety guidelines

• Collaborate with team members to ensure smooth daily operations

Qualifications & Requirements

• High School Diploma or GED

• Minimum of 1-year work experience, client service-oriented preferred

• Good customer service skills, including tact in handling complaints

• Good verbal and written communication skills

• Attention to detail and ability to multitask in a fast-paced environment

• Ability to lift or move 40 lbs.

• Ability to walk, bend, kneel, stand, and/or sit for an extended periods of time

• Working knowledge of Microsoft, Outlook, Word, and Excel

• Prior experience providing elevated hospitality support in a professional setting or high end hotel or conference center is highly preferred

The Compensation range for this role is up to 25.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

This position is part of the Opensity Solutions team.  For Information on Opensity’s benefits please visit opensitybenefits.com.

Opensity is a technology‑enabled managed services organization that helps leading law firms and professional services organizations modernize how their operations run. We bring together talented people, innovative technology, and integrated services to create scalable, efficient environments where teams can do their best work and grow their careers.

It is Opensity’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Opensity’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Opensity will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Opensity is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Opensity will consider for employment qualified applicants with arrest and conviction records.