Hospitality Associate | 20 Hrs/Week | Clifton Springs Hospital

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Hospital, Limerick, IRL
In-Office
16-18 Hourly
Entry level
Healthtech • Professional Services
The Role
Provide diet office and hospitality support including entering patient menus, delivering meals per identification policies, assisting meal services, communicating with patients and clinical staff, maintaining logs and reports, and supporting menu software and supply delivery. Follow food safety, hygiene, and department procedures.
Summary Generated by Built In
Job Title: Hospitality Office Associate (Food Tray Delivery)
Department: Food and Nutrition Services
Location: Clifton Springs Hospital
Address: 2 Coulter Road, Clifton Springs, NY 
Hours Per Week: 20
Schedule: Top Candidate will be available for both 6:30am to 2:30pm or 11:30am to 7:30pm shifts with Alternating Weekends, could also work Weekday evenings and alternating weekends.

Position Summary

Responsible for the functions of the diet office and hospitality services which includes the organization and input of patient/resident menus to ensure accuracy of diet orders, timeliness of meal delivery and facilitates interdepartmental coordination.

Key Responsibilities

The employee must consistently demonstrate the following essential functions:

•    Acts as a Liaison between Food Services and all other departments with respect to patient meals and diets.
•    Delivery of meals and nourishments according to established patient identification policies and procedures.
•    Assist with all activities related to meal services.
•    Knowledge of fluid restrictions, tube feeding, diet orders and standards for restricted diets.
•    Ability to transfer medical record information into menu software to ensure diet, allergies and modifiers are processed accurately.
•    Communicates patient needs and concerns with patients, families, and clinical staff.
•    Maintain a positive representation of Food and Nutrition Services through professionalism, hygiene and uniform.
•    Record and maintain unit refrigerator temperature logs according to facility standards.
•    Answer and log all incoming calls to the nutrition office.
•    Maintain the highest level of customer service as outlined by department and RRH Standards.
•    Generate reports, tallies, calorie counts, nourishment labels, tray tickets, etc. and process information within established time frames.
•    Responsible for accurate delivery and filling of supplies to units as required.
•    Maintain work areas in a safe and orderly manner.
•    Responsible for attending and retaining all staff meetings and in-service training.
•    May be responsible for daily back up of menu software.
•    Perform other duties as assigned within the department.

Desired Attributes:
Ability to read, write and communicate effectively in English.
Knowledge of food safety and sanitation preferred.

Minimum Qualifications:
None

Required Licensure/Certification Skills:
None

Rochester Regional Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$16.25 - $18.00

CITY:

Clifton Springs

POSTAL CODE:

14432

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Skills Required

  • Ability to read, write, and communicate effectively in English.
  • Ability to transfer medical record information into menu software accurately (process diet, allergies, modifiers).
  • Knowledge of fluid restrictions, tube feeding, diet orders and standards for restricted diets.
  • Deliver meals and nourishments according to patient identification policies and procedures.
  • Maintain unit refrigerator temperature logs and generate reports, tallies, calorie counts, labels, and tray tickets within established time frames.
  • Maintain professionalism, hygiene, uniform, and high level of customer service.
  • Ability to exert medium work (frequently lift/move 10-25 lbs, occasionally 20-50 lbs); frequent walking and standing.
  • Availability to work specified shifts including alternating weekends and possible weekday evenings.
  • Knowledge of food safety and sanitation.

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The Company
Year Founded: 1984

What We Do

Rochester Regional Health is an integrated health services organization that provides a wide range of medical care, including hospital services, primary and specialty practices, and laboratory services across Western New York and the Finger Lakes region.

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