Join Our Team as a Hospitality Aide
Provide Compassionate Support and Enhance Resident Comfort
We're seeking a dedicated and dependable Hospitality Aide to join our team! This role is essential in supporting residents’ daily care while helping maintain a clean, safe, and welcoming environment. Success in this position requires reliability, a positive attitude, and the ability to multitask in a fast-paced setting.
Your Impact as a Hospitality Aide
In this role, you will:
Support Nursing Services (Non-Clinical): Assist the nursing department with non-nursing tasks, including bed-making, passing water and ice, answering call lights, and gathering supplies.
Assist with Meals: Prepare, deliver, and clean up meals following dietary guidelines and safety standards.
Encourage Participation: Support a positive living environment by encouraging residents to engage in activities and social programs.
Maintain Cleanliness: Keep resident rooms and common areas clean, organized, and safe.
Provide Laundry Assistance: Assist with resident laundry services as needed.
Follow Safety & Compliance Standards: Comply with the Patient Bill of Rights, Employee Responsibilities, and all company and departmental safety policies and procedures.
Observe and Report: Identify and promptly report concerns, safety issues, or conditions requiring management or nursing attention.
Assist as Needed: Perform additional non-clinical duties to support daily facility operations.
What Makes You a Great Fit
We’re looking for someone who:
Can accurately document information and follow care procedures
Communicates clearly and demonstrates patience and professionalism
Cares deeply for the well-being of residents
Is dependable, organized, and works well independently or as part of a team
Benefits (Full-Time)
Comprehensive Coverage: Health, Dental, and Vision Insurance
Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more
Life Insurance: Whole and Term Policies
Professional Growth: Tuition Reimbursement for continued education
Time to Recharge: Paid Time Off
Retirement Planning: Immediate 401(k) eligibility
Unwavering Support: Exceptional corporate resources and leadership
Equal Opportunity Employer
Creative Solutions in Healthcare is proud to be an Equal Opportunity Employer.
We are committed to fostering a diverse, inclusive, and respectful work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Skills Required
- Perform non-clinical resident support tasks (bed-making, passing water/ice, answering call lights, gathering supplies)
- Prepare, deliver, and clean up meals following dietary guidelines and safety standards
- Provide laundry assistance for residents as needed
- Accurately document information and follow care procedures
- Communicate clearly; demonstrate patience and professionalism
- Dependable, organized, able to multitask and work independently or as part of a team
- Follow safety, compliance, and Patient Bill of Rights policies; observe and report safety issues
What We Do
Franklin Heights Nursing and Rehabilitation is a skilled nursing facility in El Paso, Texas, providing comprehensive short-term and long-term care. The center specializes in 24-hour care and rehabilitation for patients recovering from orthopedic surgeries and injuries, such as hip and knee replacements. Their mission is to provide a compassionate, home-like experience to help residents regain strength, independence, and confidence.
