Hospitality Account Manager

Posted Yesterday
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Colorado Springs, CO, USA
In-Office
60K-65K Annually
Entry level
Digital Media • Events
The Role
Prospects national business opportunities, manages existing client relationships, develops event budgets, maintains profitability targets, supports invoicing and credit processes, and coordinates with Sales and Operations to deliver excellent customer service for audiovisual events.
Summary Generated by Built In

At INSPIRE, we know the value of exceptional people. We pride ourselves on providing our employees with growth and career-oriented succession planning. INSPIRE operates each day in a customer-focused, innovative, and team-based environment. Our people are the primary reason for our success.

We provide quality technology, qualified technicians, and a creative vision that enables our clients to effectively communicate at their conferences, meetings, and events-all while focusing on building trusting and lasting relationships through professional and personalized service.

We offer a competitive benefits package for full-time employees. Medical, Dental, and Vision Coverage, Life Insurance, Short-term and Long-term Disability, and Paid Time Off / Holiday, 401(k), along with additional voluntary benefits, are available to all full-time employees at INSPIRE.

We are looking for an Account Manager at The Broadmoor in Colorado Springs, CO.

The salary range for this role is $60,000-65,000.

Job Summary- Audio Visual Account Manager

The Account Manager will prospect new clients for national business opportunities while maintaining a business relationship with existing clients to encourage repeat business. They will be responsible for providing estimated budgets that support the client’s vision while maintaining a profitability threshold of 45% for each event, while working to reach the annual revenue performance goals established by INSPIRE.

Summary of essential job functions- Account Manager

  • Contact national sales lead sources, including, but not limited to:
    • Convention and Visitors Bureau’s calendar
    • Internet searches
    • Invoicing
  • Monitor in-market client lists to ensure information is kept up to date
  • Operate seamlessly with both Sales and Operations
  • Demonstrate evidence of organization and accountability in the position
  • Uphold excellent customer service skills under pressure
  • Articulate in communicating ideas, concepts, and directions clearly and concisely
  • Maintain grooming to company standards and the standards of our clients
  • Maintain excellence in customer service, organization, and problem-solving
  • Establish credit accounts for events invoicing over $10,000
  • Work with Accounts Receivable on invoicing
  • Create Credit Memos when appropriate
  • Complete a Job Cost on all events invoicing over $5,000 pre-tax
  • Other duties or responsibilities as assigned

Benefits

INSPIRE Solutions is proud to offer a comprehensive benefits package to support the health, well-being, and financial security of our team members. Eligible employees have access to:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with company contribution
  • Short-Term Disability Coverage
  • Long-Term Disability Coverage

Application Deadline

This position is open until filled. Applications are considered on an as-needed basis, and qualified candidates will be contacted as they are identified. Early submission is encouraged to ensure full consideration.

Application Instructions:

Interested applicants may apply directly through our Careers Page at www.inspiresolutions.com/careers.

Skills Required

  • Excellent customer service skills, including the ability to work effectively under pressure
  • Clear and concise communication of ideas, concepts, and directions
  • Strong organization, accountability, and problem-solving skills
  • Professional grooming consistent with company and client standards
  • Ability to establish event credit accounts and coordinate invoicing with Accounts Receivable
  • Ability to complete job costing for qualifying events
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The Company
HQ: Dallas, Texas
673 Employees
Year Founded: 1986

What We Do

INSPIRE creates lasting, memorable experiences. INSPIRE is a leading, global event solutions company specializing in audio-visual, staging, and production. INSPIRE is also the in-house technology partner for over 150 of the finest hotels and convention centers in the United States, Mexico, and the Caribbean. INSPIRE’s team creates over 2,500 inspirational in-person, virtual and hybrid events a year through a combination of an inspired workforce, advanced technology, unparalleled creativity, and exceptional customer service. The company is headquartered in Dallas, Texas. Inspire is wholly owned by Ashford Inc.

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