The Role
Provides PRN hospital care coordination, patient assessment, discharge planning, and transition support. Collaborates with interdisciplinary teams, patients, families, physicians, community agencies, and post-acute providers to address care barriers, coordinate services, promote safe transitions, and improve throughput. Documents assessments and care plans in the electronic medical record while maintaining regulatory, confidentiality, safety, and quality standards. Requires flexibility for variable shifts, on-call coverage, and callback duties.
Summary Generated by Built In
The PRN Case Manager provides as-needed care coordination services to support patient throughput, discharge planning, and quality outcomes in a hospital setting. This role collaborates with the interdisciplinary healthcare team to assess patient needs, identify potential barriers to care, and facilitate appropriate discharge plans. The PRN Case Manager supports patient care activities based on variable scheduling, patient volume, and operational demand, while promoting efficient resource utilization and continuity of care. Work is performed under the supervision of departmental leadership and in accordance with established clinical and operational guidelines, while upholding the mission, vision, and values of MSRH. The PRN role requires flexibility to work variable shifts, including on-call coverage and call-back as needed.
Responsibilities
Benefits Overview
- Conduct patient assessments to identify clinical, psychosocial, and discharge planning needs.
- Collaborate with physicians, nurses, and the interdisciplinary team to support coordinated patient care.
- Participate in care discussions and contribute to discharge planning activities.
- Identify and address barriers to patient throughput and timely discharge.
- Assist patients and families with discharge planning, including coordination of post-acute services such as home care, rehabilitation, or community resources.
- Serve as a liaison between patients, families, and the healthcare team to support communication and care coordination.
- Advocate for patients' needs and preferences to support safe, appropriate care transitions.
- Provide education to patients and families regarding care plans, discharge instructions, and available resources.
- Coordinate with community agencies and support services as needed to facilitate continuity of care.
- Monitor patient progress and adjust care coordination activities as appropriate.
- Document assessments, care plans, and coordination activities accurately and in a timely manner in the electronic medical record.
- Comply with all regulatory, safety, confidentiality, and quality standards.
- Perform other job-related duties as assigned based on operational needs.
- Works effectively as part of an interdisciplinary healthcare team.
- Assesses patient needs and identify barriers to discharge, care coordination, and resource utilization.
- Strong problem-solving and critical thinking skills to support timely and effective discharge planning.
- Advocates for patients and navigate complex healthcare systems.
- Collaborates and communicates effectively with patients, families, physicians, and healthcare team members.
- Provides empathetic, patient-centered support to diverse populations.
- Knowledge of medical terminology, hospital operations, and care coordination processes.
- Familiarity with community resources, support services, and post-acute care options.
- Manages multiple priorities and adapts to changing patient needs and operational demands typical of PRN assignments.
- Documents patient care accurately and maintains confidentiality in accordance with regulatory standards.
- Proficiency in Electronic Medical Record systems and standard computer applications.
- Demonstrated commitment to supporting the mission, vision, and values of MSRH.
EDUCATION:
Bachelor's in Nursing/Master's Social Work
About Us The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has been recognized by Forbes as one of America’s Best Employers for Company Culture.
Benefits Overview
UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.
Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.
Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.
Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.
FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.
Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.
Time Off - A generous leave program offers multiple paid leave options:
- Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
- Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
- Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
- Holidays: 12 set paid holidays each year.
Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.
EEO Statement
UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.
Skills Required
- Works effectively as part of an interdisciplinary healthcare team.
- Assesses patient needs and identifies barriers to discharge, care coordination, and resource utilization.
- Strong problem-solving and critical thinking skills for discharge planning.
- Advocates for patients and navigates complex healthcare systems.
- Communicates effectively with patients, families, physicians, and healthcare team members.
- Provides empathetic, patient-centered support to diverse populations.
- Knowledge of medical terminology, hospital operations, and care coordination processes.
- Familiarity with community resources, support services, and post-acute care options.
- Manages multiple priorities and adapts to changing patient needs and PRN operational demands.
- Documents patient care accurately and maintains confidentiality according to regulatory standards.
- Proficiency in Electronic Medical Record systems and standard computer applications.
- Demonstrated commitment to supporting the organization's mission, vision, and values.
- Bachelor's degree in Nursing or Master's degree in Social Work.
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
UT Health San Antonio™, one of the country’s leading health sciences universities, is the leader in south/central Texas funding for the National Institutes of Health (NIH). The university’s schools of medicine, nursing, dentistry, health professions and graduate biomedical sciences have produced more than 33,000 alumni. The $806.6 million operating budget supports four campuses in San Antonio and Laredo, and is the primary driver of its community’s $37 billion biomedical and health care industry. For more information on the many ways “We make lives better®,” visit uthealthsa.org.
.jpeg)
