Hospital Liaison (RN/LPN) – Hybrid Schedule | $75K+ | Lakeland, FL
Concierge Home Care |Lakeland, FL 33813
Supporting the Polk County Account Executive Team
Why This Role?
- Earn $75K+ annually
- Competitive salary + bonus incentive
- Hybrid flexibility + autonomy
- Monday–Friday schedule
- Clinical leadership + relationship-building role
- Make a direct impact on patient transitions and outcomes
Text or call Misty, Director of Talent, for immediate consideration: (727) 687-7412
(Quick, no-pressure conversation)
Position Overview
Concierge Home Care is hiring a Hospital Liaison (RN or LPN) to serve as the connection between hospital teams, physicians, patients, and home health services. This role bridges the gaps in the transitional care and focuses on:
• Building referral relationships
• Supporting smooth hospital-to-home transitions
• Educating patients and families
• Coordinating post-discharge care
• Driving admissions growth within the assigned hospital systems
Coverage Area
Polk County, FL
Compensation & Schedule
• Earn $75K+ annually
• Competitive base salary
• Bonus incentive opportunities
• Mileage reimbursement
• Data stipend reimbursement
Schedule
• Monday–Friday
• Hybrid flexibility
• Field-based autonomy
Why Clinicians Choose Concierge Home Care
Flexibility & Independence
• Hybrid work environment
• Autonomy in managing your day
• No overnight shifts or rotating hospital schedules
• Strong leadership support
Meaningful Patient Impact
• Help patients transition safely home
• Reduce hospital readmissions
• Educate families during critical care transitions
• Serve as a trusted resource for hospital teams
Growth & Development
• Structured onboarding
• Mentorship and support
• Career advancement opportunities
• Free CEUs and ongoing education
Key Responsibilities
Hospital & Referral Relationships
• Build relationships with:
- Case managers
- Social workers
- Physicians
- Hospital staff
• Educate referral sources on:
- Home health services
- Programs and eligibility
- Concierge Home Care offerings
• Support referral growth and admissions goals
Patient & Family Support
• Meet patients bedside prior to discharge
• Explain home health services and benefits
• Educate on:
- Insurance coverage
- Eligibility
- Skilled home care services
• Advocate for safe and seamless discharges
Transitional Care Coordination
• Coordinate care from hospital to home
• Collaborate with:
- DME providers
- Infusion companies
- PCPs
- Caregivers
• Support patients during critical post-discharge periods
• Help reduce avoidable readmissions
Team Collaboration
• Partner closely with:
- Intake teams
- Clinical managers
- Schedulers
- Account Executives
• Provide timely referral and patient updates
• Ensure continuity of care throughout the admission process
Referral & Documentation Management
• Process referrals in real time
• Complete admission documentation accurately and in a timely manner
• Track:
- Referral activity
- Conversion rates
- Admission barriers
Qualifications
Required
- Active Florida RN or LPN license
- Strong communication and interpersonal skills
- Detail-oriented and organized
- Microsoft Office proficiency
- Valid driver’s license and reliable transportation
- Auto insurance
Preferred
- Home health experience
- Hospital liaison or healthcare marketing experience
- Case management or transitional care experience
- Knowledge of payer sources and referral processes
Full-Time Benefits
- PTO starting day one
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Employee Assistance Program (EAP)
- Supportive leadership and team culture
Why Concierge Home Care?
At Concierge Home Care, our mission is:
“Caring for people who care for people.”
Since 2015, we’ve expanded to serve more than 57 counties across Florida by investing in exceptional clinicians, leaders, and support teams who are passionate about patient care.
Apply Today
Join a team that values relationships, supports your growth, and empowers you to make a meaningful impact in patient care transitions.
Call or text Misty, Director of Talent, at (727) 687-7412 for immediate consideration.
Your application for employment may require successful completion of an AHCA Level 2 background screening. For more information regarding Care Provider Background Screenings conducted by the Clearinghouse, please visit: https://info.flclearinghouse.com
Monday-Friday
Hybrid Schedule
Skills Required
- Active Florida RN or LPN license
- Strong communication and interpersonal skills
- Detail-oriented and organized
- Microsoft Office proficiency
- Valid driver's license and reliable transportation
- Auto insurance
- Home health experience
- Hospital liaison or healthcare marketing experience
- Case management or transitional care experience
- Knowledge of payer sources and referral processes
What We Do
Concierge Home Care is passionate about improving the lives of seniors in our community. Our services assist seniors with management of their illnesses while optimizing their healthy behaviors to allow them to remain in their homes for as long as possible. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and medical social workers. We are committed to advocating for all of your healthcare needs. Our comprehensive, holistic and multi-disciplinary approach to our seniors has been shown to significantly improve the quality of life for our clients and their families.
