Homeowner Product System Analyst

Posted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office
Mid level
Insurance
Hippo is an insurtech (Unicorn!) start-up based in San Jose with operations in Austin, Texas.
The Role
Translate homeowners insurance business projects into clear engineering requirements for rating, underwriting, forms, and business rules. Coordinate with Insurance Product and Engineering teams, maintain technical documentation and product source-of-truth files, track delivery deadlines, perform post-production testing, resolve defects through policy research, and support accurate implementation of product changes.
Summary Generated by Built In

Job Title: Homeowner Product System Analyst

Location: Austin, TX / Dallas, TX  

Reporting to: Senior Manager, Insurance Product Operations

About Hippo:  

Hippo was built on a promise: make homeownership effortless. Nearly a decade later, that mission still drives us. We use technology and data to help our customers stay ahead of problems and protect what matters most.  

Today, that same tech-native approach powers our work beyond homeowners. Hippo operates as a diversified carrier platform, partnering with MGAs to deliver tailored program solutions that help them grow and deliver better customer experiences. Behind that work is a team that values ownership, curiosity, collaboration, and continuous improvement. 

If you're energized by building what's next, we'd love to meet you.

About You: 

We are looking for a Homeowner Product System Analyst who is accountable for the management and translation of business projects into engineering requirements. This position works closely with the Insurance Product Team and Engineering to accurately portray business project needs into clear engineering deliverables. 

What You'll Do: 

  • Work with other members of the Insurance Product and Engineering Teams supporting our core projects related to rating, underwriting, forms, and business rules
  • Update various internal and external documents which outline the project needs into clear engineering instructions
  • Maintain daily communication with Engineering partners to ensure projects are completed by set deadlines
  • Maintain source of truth and library documentation on existing programming structures
  • Perform post production testing to ensure completeness and accuracy of product changes
  • Meticulously create and update various engineering-oriented programming files that serve as source of truth for our product offerings
  • Assist with defect resolution by performing individual policy look ups and problem solving

Must Haves: 

  • Bachelor’s Degree, preferably in a business or analytical discipline
  • Three or more years of experience in a related business systems analysis and technical implementation roles within the Personal Lines Insurance sector
  • Ability to partner with and understand both insurance business and technical platform engineering concepts
  • Strong analytical skills, advanced proficiency in Excel
  • Experience writing engineering product tickets that outline business needs 

Nice to Haves: 

  • Prior experience with a Top 20 Personal Lines Homeowners writer
  • Prior Homeowner Insurance experience
  • A solid understanding of Personal Lines Insurance
  • Experience with SQL, Jira, Confluence, VBA Editor tools 

Benefits and Perks

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:

  • Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k) retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
  • Equity - This position is eligible for equity compensation 
  • Training and Career Growth - Training and internal career growth opportunities
  • Flexible Time Off - You know when and how you should recharge
  • Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.  

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. 

Hippo CCPA

Skills Required

  • Bachelor’s degree, preferably in business or an analytical discipline
  • Three or more years of experience in business systems analysis and technical implementation roles within the Personal Lines Insurance sector
  • Ability to understand and partner across insurance business and technical platform engineering concepts
  • Strong analytical skills
  • Advanced proficiency in Microsoft Excel
  • Experience writing engineering product tickets outlining business needs
  • Experience with a Top 20 Personal Lines homeowners insurance writer
  • Prior homeowners insurance experience
  • Solid understanding of Personal Lines Insurance
  • Experience with SQL, Jira, Confluence, or VBA Editor tools

Hippo Insurance Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hippo Insurance and has not been reviewed or approved by Hippo Insurance.

  • Healthcare Strength Company materials and job listings describe multiple medical plan options with employer‑paid dental and vision, with some describing 100% employer‑paid medical/dental/vision for employees and, in some cases, families. Listings also reference life insurance, disability coverage, FSAs, and an EAP.
  • Leave & Time Off Breadth Flexible or unlimited PTO is advertised across company materials. Time off is presented as broadly available, with mechanics to be confirmed by role and location.
  • Parental & Family Support Paid parental leave for primary and secondary caregivers is highlighted, alongside adoption and infertility reimbursements in benefit summaries. These family‑building supports are consistently emphasized in external benefit descriptions.

Hippo Insurance Insights

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The Company
HQ: San Jose, CA
500 Employees
Year Founded: 2015

What We Do

Hippo’s more than just a home insurance company, its reimagined home protection, helping our customers identify and resolve issues in their homes before they become major headaches. Hippo offers complimentary smart home devices with smart home discounts, home care services that include home wellness checkups and layers in advanced technology that’s focused on preserving our customers’ properties and their pocketbooks. In just over three years, we’ve grown to protect hundreds of thousands of homeowners in 31 states, reaching over 70 percent of the US homeowners population, and aim to reach 95 percent of homeowners by 2021. Hippo has raised $359 million in total funding with a recorded $1.5 billion valuation. Most recently, the company announced a $150 million Series E funding round led by venture capital firm FinTLV.

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