Homeless Services Specialist
Who We Are:
Donnelly-Boland and Associates is a woman-owned CPA and management consulting firm that helps small businesses, startups, not-for-profit companies, and government agencies run a wide range of back-office operations. Founded in 1992 by Fay K. Boland, we have grown from 1 to over 100 highly trained employees through our dedication to our clients, our principles of operational excellence, and our commitment to continuous improvement. Whether our clients run a leading-edge technology company, a coffee shop, a large non-profit, or a government agency, they depend on our strategic expertise and our flawless tactical execution to keep their back office running smoothly.
Our Mission:
Our mission is to be recognized as the premier partner for a comprehensive suite of back-office services while maintaining a culture that emphasizes family, innovation, and inclusivity.
Who You Are:
You are an organized individual that wants to help their community while follow policies and procedures.
Purpose:
The purpose of this position is to support the operation of the shelter site and support to people experiencing homelessness who are utilizing the shelter service.
Responsibilities:
Support the operation of the shelter site and to help meet the needs of persons experiencing homelessness who are staying at the shelter.
This position is responsible for the tasks involved in operating the shelter site, including:
- Setting up and breaking down the shelter site daily, including placement of mats/cots, cleaning of mats/cots, moving and inventorying shelter supplies, etc.
- Assisting with the shelter intake processes, including data collection and data entry into the County’s Homeless Management Information System (HMIS)
- Assisting with the coordination of transportation services to and/or from the shelter site.
- Serving and distributing food to shelter guests
- Supporting the Shelter Site Lead, Shelter Director and relevant partners in shelter guest de-escalation and other client engagement efforts, as needed.
- Along with the Shelter Site Lead and Shelter Director, working to creating a welcome environment for all shelter guests.
Qualifications:
- Previous experience working in a Shelter or relative experience preferred.
Ability to:
- Follow and implement requests received from supervisor with little or no supervision.
- Adapt to change, negotiate compromise and tolerate ambiguity.
- Build effective relationships with others who can help with work related goals.
- Be sensitive in human interactions to diversity inclusiveness.
- Lift up to 50 pounds
Schedule:
- The shelter will be open seven days per week. First shift from 5:30PM-1:30AM, second shift from 1:00AM-9:00AM.
Compensation and Benefits:
- $52,000 per year
- 18 days of PTO annually
- 5 Sick Days (starting July 1, 2026)
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Matching 401k
Skills Required
- Previous experience working in a shelter or relative experience
- Follow and implement supervisor requests with little or no supervision
- Adapt to change, negotiate compromise, and tolerate ambiguity
- Build effective relationships to support work goals
- Be sensitive in human interactions to diversity and inclusiveness
- Able to lift up to 50 pounds
What We Do
Donnelly-Boland and Associates, a Certified Woman-owned Business Enterprise, is a CPA and consulting firm that provides an array of professional services including Accounting, Communications and Development, Consulting, Financial Services, Human Resources, Information Technology, and Taxes. At Donnelly-Boland and Associates, we offer extensive experience providing these services to businesses, individuals, nonprofits, and government agencies. We provide a unique combination of accounting and consulting services to help you run your business or agency at optimum efficiency. Incorporated in 1992, Donnelly-Boland and Associates is headquartered locally with offices in Baldwin, Brentwood, and Waynesburg. We assist a variety of organizations, large and small, on both an interim or more permanent basis. Our professionals take a personal approach, using their in-depth knowledge of today’s complex financial environment to provide customized services that meet your needs today while planning for tomorrow.
