Homeless Resource Navigator

Responsibilities

• Works closely with community organizations and team members to make appropriate referrals and to coordinate services using a wrap-around approach to help clients achieve self-sufficiency goals
• Enters data in the Homeless Management Information Systems (HMIS) and other relevant data systems.
• Completes the Coordinated Entry process and assessment with all individuals and families to fully enroll them into the Coordinated Entry process for housing.
• Utilizes motivational interviewing and theories of S.M.A.R.T goal creation to help clients develop a strengths-based plan of action to achieve housing.
• Maintains Flex Funding and tracks spending to ensure funds are not over spent and are administered per grant requirements
• Shows demonstrated ability to interact with people of different cultures
• Continues to search for understanding of racial, gender and class equity

Requirements

• Bachelor’s degree in Education, Psychology, Social Services, or equivalent educational background required, Plus at least 6 months or more relatable employment or volunteer time.
Or
• A combination of relevant education and experience will be considered
• Must have a valid Washington State driver’s license, reliable transportation, and insurance.
• Effective human services skills such as coaching, mentoring, client motivation, and tracking of such services required
• Familiarity with human services in the Snohomish County community, HMIS, and the Coordinated Entry System in Snohomish County
• Demonstrated sensitivity to the needs of those experiencing or at risk of homelessness
• Ability to personify a pleasant and friendly atmosphere and environment to the general public, staff, management and the Investing in Futures partnership
• Strong attention to detail, data integrity
• Computer literacy-Word and Excel preferred. 
• Ability to use Internet search engines for research and information purposes
• Knowledge about affordable public and private housing resources in Snohomish County and surrounding communities

Hours, Rate, and Benefits

• Hourly Rate/Salary: $28.00
• Hours: 40 hours per week
• Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans. For more information about our benefits, please visit: YWCA Careers & Benefits Information.
• At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan
• After two years of employment, employees are eligible to participate in the YWCA Retirement Fund

Physical Requirements

• All positions at YWCA Seattle | King | Snohomish are exposed to participants who have experienced or are experiencing trauma in various forms including but not limited to domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc.  As a result, staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients.
• Continuously physically moves around in performing duties in the office and in traveling to various YWCA worksites.
• Frequently reaches and grasps in using telephones, computers, copy machines and other office equipment and supplies.
• Must be willing and able to Lift up to 20-40 pounds frequently.
• Frequently maneuvers around and/or under desks in sometimes tight and dirty locations.
*Continuously = Over 80% of the time * Frequently = 20-80% * Occasionally = Under 20%