The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It’s our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Scheduler plays a critical role in Home Services, ensuring that the needs of our participants are met with the highest level of care.
Reporting to the Home Care Supervisor, the Home Care Scheduler coordinates the scheduling and tracking of Home Health and Home Care Assistant assignments. The Home Services Scheduler will provide outstanding customer service to all stakeholders (including participants, families, vendors, and staff) and maintain records of all scheduled appointments.
Essential Job Duties:
- Coordinate the scheduling Home Care Assistant/Personal Care Assistant assignments as directed by the Home Health RNs and Home Care Supervisor, including schedule changes and communicating with all stakeholders (participants, family, home services staff, etc.)
- Complete required authorizations in electronic medical records (EMR) system for approved personal care and home health services
- Ensure all medical records for clinicians, home care aids, vendors, and in-home staff visits are received and uploaded into the electronic health record (EHR)
- Consistently implement and improve procedures, such as making reminder calls, clarifying instructions, or sending necessary materials, to ensure a successful experience for providers, staff, and participants
- Maintain current and accurate records of all scheduled home health appointments and home and personal care assignments, detailing both the scheduled times and outcomes
Job Requirements:
- High school diploma or equivalency
- Minimum of one (1) year of experience as a scheduler in a home health or home care agency
- Minimum of one (1) year of experience working with an EMR and scheduling system preferred
- Strong preference for those who have completed a 2-step COVID-19 vaccination series or are willing to do so in the first 30 days after hire as condition of continued employment
Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
- Medical insurance coverage (Medical, Dental, Vision)
- Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and sick time
- Advancement opportunities - we’ve got a track record of hiring and promoting from within, meaning you can create your own path!
- Bonus eligibility – your hard work translates to more money in your pocket
- And additional benefits
Salary/Wage base range for this role is $22.12 - $29.21 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to [email protected]
Top Skills
What We Do
WelbeHealth provides full-service care to help seniors age well at home and in their community, often at no cost. Services include medical, coordination, home care, dental, transport, physical therapy, prescriptions, social activities and meals.
Founded by a seasoned group of physician entrepreneurs, our leadership team hails from leading payer and provider organizations such as GoHealth Urgent Care, BAYADA Home Health, AirStrip Technologies, Evolent Health, and On Lok.
With funding from leading venture investors, we're looking for team members who are inspired to help us deliver on our mission of unlocking the full potential of the most vulnerable seniors. Our colleagues are energized by working in diverse groups toward our shared purpose, are eager to drive groundbreaking innovations, and have the courage to care for our participants with empathy and love.
