The Role
The Holidays Associate curates, promotes, and sells travel experiences, manages destination development strategies, provides customer advisories, and coordinates with service providers.
Summary Generated by Built In
Job Objective
Curating, promoting and selling experiences in destination travel management, tour activities, managing and implementing strategies for destination development via sales and marketing.
Job Description
- Providing advisory on holiday destinations.
- Developing a monthly and annual calendar of destinations to promote and sell.
- Visiting destinations, hotels, resorts to ascertain accommodation quality and suitability
- Provide daily, weekly and monthly report of sales.
- Liaising with other operators, airlines, hoteliers, other DMC’s, Visa Facilitators etc.
- Confirming customer bookings with service providers.
- Collecting, evaluating and responding (as appropriate) to customer feedback.
- Uses market research information to guide decisions.
- Develops briefs for destinations.
- Develop and promote key tourist destinations.
- Providing pricing information.
- Projecting yields and profits against number of bookings.
- Combining travel, accommodation and services such as sightseeing arrangements to create holiday packages.
- Work with Sales and Marketing on holidays offerings with the goal of growing sales as well as achieving targets.
- Manage all requests and engagements across all social media platforms.
- Manage B2B and B2C enquiries.
Requirements
• 2 years+ of job-related experience
• Strong interpersonal and organizational skills
• Excellent communication skills with fluency in English language.
• Proven ability to manage passenger queries and prompt resolution
• Ability to use Microsoft tools like excel, word, PowerPoint for reporting
• High potential individual willing to be trained.
• Demonstrates Quality Consciousness.
• Proven sales generation capacity
Skills Required
- 2 years+ of job-related experience
- Strong interpersonal and organizational skills
- Excellent communication skills with fluency in English language
- Proven ability to manage passenger queries and prompt resolution
- Ability to use Microsoft tools like excel, word, PowerPoint for reporting
- High potential individual willing to be trained
- Demonstrates Quality Consciousness
- Proven sales generation capacity
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Wakanow is Africa's leading travel tech company, offering a comprehensive online platform for booking flights, hotels, vacation packages, visa assistance, and airport transfers.
