HOA Client Representative

Posted 3 Days Ago
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Clackamas, OR, USA
In-Office
95K-115K Annually
Mid level
Professional Services • Design
The Role
Manages a portfolio of HOA and commercial landscape accounts, including monthly site visits, client meetings, irrigation and plant health monitoring, work orders, proposals, quality inspections, and enhancement sales. The role develops new maintenance business, coordinates crews and equipment with supervisors, reviews timecards, handles billing and paperwork, and maintains client relationships. Requires commercial or HOA account management experience, landscape knowledge, physical mobility, and the ability to drive a company vehicle with an occasional trailer.
Summary Generated by Built In
Work With The Best

We are building the premier outdoor living company in the country by creating a “family of family companies” across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide.  Learn from the top experts in the field and work on some of the country’s largest and most complex landscape projects.  Take advantage of opportunities to share and exchange best practices across our network.  The opportunities are endless.

Position Summary: Landscape East & West is a full-service award winning, eco-friendly, customer focused landscape contractor. We are seeking a key member of our HOA Maintenance Department for the role of Client Representative based out of our Clackamas location. The Client Representative is responsible for managing a portfolio of HOA/commercial properties, bidding and selling enhancement projects and new maintenance accounts, and managing client relationships.

Job Duties & Responsibilities

  • Bidding and selling new maintenance accounts on Eastside locations to grow existing book of business.
  • Make at minimum one site visit per month to each account.
  • Set up monthly meeting onsite with your contact(s) for HOA accounts. Update site contacts monthly at minimum.
  • Monitor irrigation on sites, adjust clocks if needed, report repairs needed.
  • Monitor health of Turf, shrubs and trees on all accounts and schedule techs as needed.
  • Complete work orders as needed and provide proposals to clients.
  • Complete periodic LQAs through Aspire.
  • Recommend enhancements and provide proposals to clients to meet or exceed sales goals.
  • Complete all paperwork daily, turn in receipts and billings.
  • Partner with Maintenance Supervisor on coordinating crews & equipment, reporting major issues to Department Manager, assisting with timecard review, and monitoring accounts for quality control.

Educational and Skill Requirements:

  • Minimum of 3 years of experience as an account manager in a commercial/HOA setting.
  • Degree in horticulture, landscape management, or related field preferred but not required.
  • Experience and knowledge of irrigation systems, PNW plant identification, plant insect & disease diagnosis.
  • Experience with Aspire software preferred
  • Spanish/English bilingual helpful but not required.

Physical Requirements:

  • Ability to lift 50 lbs.
  • Able to walk through client’s property, through all types of terrain.
  • Able to drive company assigned vehicle with occasional trailer.

Position Range: $95,0000 - $115,000 per year

This position is base salary plus commission for each closed work order/ enhancement or maintenance account sale.

This is a full-time position with flexible Monday-Friday work schedule.

 

The Perks 

  • 401(k) plan with company match  

  • Medical insurance  

  • Dental insurance  

  • Vision insurance  

  • FSA/HSA  

  • Company Vehicle

  • PerkSpot  

  • Long-Term Disability and Life Insurance  

  • Paid time Off  

  • Tuition Reimbursement (after one year of service)

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Mariani Enterprises, LLC is proud to be an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

Skills Required

  • Minimum 3 years of experience as an account manager in a commercial or HOA setting
  • Degree in horticulture, landscape management, or a related field
  • Knowledge of irrigation systems
  • Knowledge of Pacific Northwest plant identification
  • Experience with plant insect and disease diagnosis
  • Experience with Aspire software
  • Spanish and English bilingual ability
  • Ability to lift 50 pounds
  • Ability to walk through client properties across varied terrain
  • Ability to drive a company-assigned vehicle with an occasional trailer
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The Company
2,400 Employees
Year Founded: 1958

What We Do

Mariani Enterprises, LLC (operating as Mariani Landscape) is a trusted market leader in the residential landscape industry with over 60 years of experience. The company specializes in designing, constructing, maintaining, and enhancing extraordinary and innovative landscapes. Through the Mariani Premier Group, it creates unparalleled outdoor environments for clients and provides premier career opportunities for its associates across the United States.

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