We are hiring smart and energetic Technical Support Associates to join our US-based process. If you have good communication skills, basic technical understanding, and are ready to work in a dynamic environment — this opportunity is for you!
Key Responsibilities:
Handle technical support queries from international customers
Provide prompt resolutions via calls and emails
Maintain high-quality customer experience and professionalism in every interaction
Requirements
Education: Undergraduate / Graduate / Postgraduate (B.Tech, M.Tech, BCA, MCA)
1year and above experience candidates can only apply for this role.
Excellent verbal communication skills
Basic technical knowledge is a must
Immediate joiners or max 15 days’ notice
Benefits
Skills Required
- At least 1 year of work experience
- Excellent verbal communication skills
- Basic technical knowledge
- Undergraduate, graduate, or postgraduate education, including BTech, MTech, BCA, or MCA
- Immediate availability or maximum 15 days’ notice period
- Willingness to work from office in Kolkata
- Willingness to work 24/7 rotational shifts, including night shifts
What We Do
2COMS is an India-based recruitment and manpower consultancy that helps organizations meet workforce needs through leadership hiring, general and IT staffing, apprenticeship management, international recruitment, gig workforce solutions, payroll and compliance, and HR technology. The company serves employers across industries while connecting job seekers with domestic and global opportunities through technology-enabled, end-to-end workforce and talent-management services.
