Are you a Salesforce Technical Architect with strong expertise in Salesforce Service Cloud and Genesys Cloud CX integrations? We're looking for an experienced professional to lead enterprise CRM transformation initiatives, architect scalable Salesforce solutions, and build seamless contact center integrations.
📌 Role: Salesforce Architect (Genesys Cloud CX)
📍 Location: Menlo Park, CA (Remote)
🕒 Duration: 12 Months Contract
💼 Experience: 10+ Years
⭐ Preference: Ex-Genesys candidates are highly preferred
Must-Have Skills:
✔ Salesforce Architecture (3+ Years)
✔ Salesforce Platform (10+ Years)
✔ Salesforce Service Cloud
✔ Genesys Cloud CX / Genesys Engage Integration
✔ Apex, Lightning Web Components (LWC), Visualforce
✔ Open CTI Integration
✔ Enterprise CRM Architecture
✔ Omni-Channel & Contact Center Solutions
✔ HLD / LLD Documentation
✔ DevOps & Enterprise Integrations
Preferred Certifications:
- Salesforce CTA / Application Architect / System Architect
- Salesforce Platform Developer I & II
- Salesforce Service Cloud Consultant
- Salesforce Integration Architect
- MuleSoft Certification
- Genesys Cloud CX Certification
All your information will be kept confidential according to EEO guidelines.
Skills Required
- 10+ years experience (overall)
- Salesforce Platform (10+ Years)
- Salesforce Architecture (3+ Years)
- Salesforce Service Cloud
- Genesys Cloud CX or Genesys Engage integration experience
- Apex development
- Lightning Web Components (LWC)
- Visualforce
- Open CTI integration
- Enterprise CRM Architecture experience
- Omni-Channel and contact center solutions experience
- HLD / LLD documentation experience
- DevOps and enterprise integrations experience
- Ex-Genesys experience (preferred)
- Salesforce CTA / Application Architect / System Architect (preferred)
- Salesforce Platform Developer I & II (preferred)
- Salesforce Service Cloud Consultant (preferred)
- Salesforce Integration Architect (preferred)
- MuleSoft Certification (preferred)
- Genesys Cloud CX Certification (preferred)
What We Do
Technology Management Solutions (TMS, LLC), headquartered in Parsippany, New Jersey, is a premier IT company specializing in digital product engineering and innovative technology solutions. Since our inception in 2021, we have empowered businesses across industries—Financial Services, Retail, Medical, Entertainment, Manufacturing, and Automotive—to achieve their digital transformation goals. Our mission is to design and deliver cutting-edge solutions that drive growth, streamline operations, and enhance modern digital experiences.At TMS, we partner with our clients throughout the entire product development lifecycle, from ideation to commercialization. Our expertise spans next-generation technologies, including Artificial Intelligence (AI), Machine Learning (ML), Internet of Things (IoT), and custom software development. With tailored engagement models, we accelerate product development, ensuring faster time-to-market and measurable success.
