Hiring for Customer Support Executive | International Voice Process

Sutherland Global Services - Sutherland is a global provider of business process and technology management services, established in 1986. The company specializes in digital transformation, offering analytics-driven solutions that enhance customer engagement and support the entire customer lifecycle. Sutherland combines human-centered design with advanced technologies to create exceptional brand experiences for its clients. Today, it operates in over 20 countries and employs more than 38,000 professionals worldwide.

Role & responsibilities

A Voice Job is a job where the executives are assigned to handle the voice process from clients in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue.

Preferred candidate profile:

*Must be fluent in English

*Excellent Communication can Apply

*Candidates should reside under the radius of 25 kms are eligible .

* Experienced can apply.

*Both Undergraduate and Graduate can apply.

*24/7 shifts and rotational week offs (5 days working a week)

*ROI - JAM, Assessment & Operations Round

*Two-way cab facility only in night shift within 25Kms only from office premises

*Candidate who is comfortable working from office can apply ,Needed Immediate Joiners only.

*No virtual Interview is available

*Out of station candidates are Strictly not eligible

*Pursuing education candidates are strictly not eligible

NOTE- NO WORK FROM HOME

Perks and benefits

You'll develop your emotional intelligence. You'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems.

ONLY FOR THE CANDIDATES WHO ARE GOOD AT ENGLISH COMMUNICATIONS CAN APPLY FOR THE OPPORTUNITY.

* Interview Rounds

1. HR

2. Assessment

3. Operations

Note: 1) No Virtual interview & ONLY FOR Immediate joiners.

2) Minimum Experienced of at least 8 months into international voice process are eligible.

Address:

Sutherland, 7th floor, Divya Sree building, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089.

Undergraduate