Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Serve in a leadership role to support the day-to-day aspects of the Record Management unit operations for all Mass General Brigham (MGB) entities and affiliates and the staff associated with them, including direct reports and individuals assigned in a matrix structure. Works in collaboration with the business owners, stakeholders, user community, and vendors to advance Mass General Brigham HIM strategic goals and initiatives. Support the operational components, including internally developed users applications of the day-to-day management of the unit. Works with management and business owners to identify strategic direction and planning for unit operations, and impact analysis for large projects.The role works collaboratively with the organization’s scanning vendor (Solarity), offsite storage vendors (Access and Iron Mountain), clinicians and practice support staff, and other members of the HIM team to resolve issues that arise and to support the day-to-day operations of the unit.
Qualifications
Education
Associate’s Degree OR High School Diploma with 2 years of healthcare experience required. Degree in HIM, Business, Management, or a related field preferred. Bachelor’s degree preferred.
Experience
Requires 2+ years directly related HIM operation experience or 2+ general supervisory experience.
Knowledge, Skills and Abilities
- Excellent communication and written skills
- Detail-Oriented
- Excellent analytical and problem solving skills
- Strong computer skills, Microsoft Window based computer skills
- Ability to plan and manage projects, staff, other resources, and timelines; and to prioritize and delegate accordingly
- Ability to be flexible, versatile, and adaptable in day to day activities conducted in a multi-site environment
- Ability to manage workload and competing priorities in order to complete tasks within set limits
- Ability to produce quality work on a consistent basis
- Ability to work cooperatively and efficiently within all levels of the Mass General Brigham organization
- Ability to work independently and as a team player
- Exhibits strong professionalism and a highly proficient persona
- Demonstrates commitment to delivery of high-quality customer service
Additional Job Details (if applicable)
- Onsite location: 121 Inner Belt Rd Somerville, MA 02143
- M-F 8:00am – 4:30pm Eastern Business hours required
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$25.00 - $35.77/HourlyGrade
5At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Top Skills
What We Do
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.







