The Role
Maintain and validate electronic patient medical records and demographics to meet regulatory requirements; ensure PHI confidentiality; support birth certificate and paternity documentation; respond to record requests and stat needs; train staff and communicate regulatory requirements; use HIM knowledge and Microsoft Office to resolve MRN and documentation issues.
Summary Generated by Built In
Under the supervision of the HIM Supervisor provides support to the HIM Department and Members of the Medical Staff to ensure the electronic legal patient medical record and demographic data meets regulatory requirements and supports high quality patient care by being legible, complete and accurate. Assists with general duties as needed to ensure information is easily accessible and available in a timely manner to authorized users and protected health information is maintained in a confidential manner. Supports patients with ensuring complete and accurate birth certificate data and timely filing of paternity documents.
QualificationsAll job qualifications listed indicate the minimum level necessary to perform this job proficiently.
LEVEL OF EDUCATION
Minimum:
Preferred:
CERTIFICATIONS, LICENSES, REGISTRATIONS
Preferred:
TECHNICAL REQUIREMENTS
Minimum:
KNOWLEDGE, SKILLS, and ABILITIES
All knowledge, skills, and abilities listed indicate the minimum level deemed necessary to perform this job proficiently.
LEVEL OF EDUCATION
Minimum:
- Proof of completion of at least the first year of a formal education program in Health Information Management.
Preferred:
- Completion of certification or degree program in Health Information management.
CERTIFICATIONS, LICENSES, REGISTRATIONS
Preferred:
- RHIT
TECHNICAL REQUIREMENTS
Minimum:
- Intermediate Microsoft Office Suite skills. Knowledge of health information, multiple MRNs, breaches, and medical terminology.
KNOWLEDGE, SKILLS, and ABILITIES
All knowledge, skills, and abilities listed indicate the minimum level deemed necessary to perform this job proficiently.
- Must be able to work independently and interact professionally with public, physicians and hospital personnel. This position requires the following abilities: critical thinking skills to identify and locate information maintained in various mediums and locations, knowledge of medical record forms and documentation requirements, understanding of patient information and process flow in an acute care environment, ability to use critical thinking skills to problem solve, must be able to read, understand and reiterate regulatory requirements, must be able to respond correctly to a multitude of information requests, must be able to respond quickly to stat requests, must be able to perform multiple tasks simultaneously.
- This position works closely with a variety of customers including but not limited to hospital and department staff, the public and members of the Medical Staff and must be able to instruct and provide feedback in a positive and constructive manner and diplomatically deal with uncomfortable issues.
- The employee communicates effectively. This position requires high level communication skills to be able to train new and existing staff in various procedures, explain complex regulatory requirements to providers and other staff members, and to interact with unhappy customers in an effective, friendly and appropriate manner.
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.
*Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards.
If you're already a Cottage Health employee, please apply on this link only.
Skills Required
- Proof of completion of at least the first year of a formal education program in Health Information Management.
- Completion of certification or degree program in Health Information Management.
- Registered Health Information Technician (RHIT) certification.
- Intermediate Microsoft Office Suite skills.
- Knowledge of health information management, multiple MRNs, breach identification, and medical terminology.
- Ability to maintain confidentiality of protected health information (PHI).
- Ability to work independently and interact professionally with the public, physicians, and hospital personnel.
- Critical thinking and problem-solving to locate information across mediums, handle stat requests, and perform multiple tasks simultaneously.
- High-level communication and training skills to explain regulatory requirements and instruct staff.
Cottage Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cottage Health and has not been reviewed or approved by Cottage Health.
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Fair & Transparent Compensation — Pay is considered competitive for the area and often described as fair or among the best locally. Noted examples of meaningful raises over time reinforce the perception of market-aligned compensation.
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Healthcare Strength — Health coverage is described as very good, with comprehensive medical, dental, and vision alongside robust mental health resources. Wellness supports like an EAP, onsite fitness/yoga, and incentives enhance overall value.
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Wellbeing & Lifestyle Benefits — Distinctive programs such as substantial down‑payment assistance, workforce‑affordable housing, wellness dollars, and onsite childcare broaden total rewards beyond core insurance. These offerings are positioned to help offset local cost pressures and support daily life.
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The Company
What We Do
Mission Statement: To provide superior health care for and improve the health of our communities through a commitment to our core values of excellence, integrity, and compassion. Founded in 1888, the not-for-profit Santa Barbara Cottage Hospital has been serving the community for more than 125 years. Cottage Health, formed in 1996 as the not-for-profit parent organization of Santa Barbara Cottage Hospital and its affiliated Cottage Children’s Medical Center, Cottage Rehabilitation Hospital, Goleta Valley Cottage Hospital, and Santa Ynez Valley Cottage Hospital, is guided by a volunteer board of directors from the greater Santa Barbara community and provides the residents of the Central and South Coast with exemplary health care, continuous improvements in medical practice, and a commitment to our communities.
