HIM Assistant

About the Role

The HIM Assistant is responsible for assembling patient information into patients’ electronic medical record in an accurate and timely manner.  The primary functions of the position revolve around the accurate scanning & routing of all incoming documents and routed to the appropriate area of the patients record, quality analysis of the contents of the records and chart completion, and processing release of information requests for all USUP locations.  The HIM Assistants will work closely with the EMR Specialists to continuously evolve and improve processes.

What You’ll Be Doing

• Responsible for properly identifying, accurately scanning and routing of all incoming electronic documents as well as internal documents ensuring they are correctly filed in the applicable patient’s charts and electronically delivered to the appropriate parties for review.

• Ensures that all patient information is maintained according to the established patient confidentiality policy.

• Responsible for incoming new patient referrals, creating new patient charts and records retrieval, ensuring all necessary records are obtained and are in the accurate patient’s chart.

• Answers phones, creating new patient charts and record retrieval for new patient self-referrals, urgent care and hospital follow ups, as well as accurately handle all incoming patient record request phone calls.

• Monitor, process and reconcile all tanks, to include direct messaging, HL7 and well as the exception tank, for routing and importing, as well as entering lab results as they come, in a timely and accurate manner.

• Obtains all office medical records request to retrieve records for hospital follow ups, via hospital portals, urgent routing for incoming triages and patient appointments within 24 hours.

• Collect, evaluate, scan, and route all documents from all locations. Scanned documents will have QA performed by the HIM Supervisor to ensure the documents are scanned into the correct chart, placed in the correct area of the chart and ensure there are no duplicates in the patient’s chart.

• Complete daily document distribution, transmitting provider office notes as outlined in the patient DDCC.

• Monitors and accurately handles all outlook results, ensuring specialty testing reports are in the correct patient’s chart.

• Receive and process medical record requests for all locations according to the Release of Information policy and procedure; understand accounting of disclosure and the importance; track releases within Medent and invoice all eligible parties for payment of records prior to releasing, post the processing fees per the USUP policy.

• All HIM Assistants will be cross-trained and rotate duties as assigned.

• Performs all other duties as assigned.

What We Expect from You

• An Associate Degree required

• Minimum of 2 years’ experience in HIM

• Prior use of Medent systems preferred

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have thorough knowledge in computer information systems. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment

This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.