High Needs Case Manager

Posted 7 Days Ago
Be an Early Applicant
85142, Queen Creek, AZ, USA
In-Office
Mid level
Healthtech • Social Impact • Telehealth
The Role
Provide compassionate case management and advocacy for high-needs behavioral health clients: create care plans and summaries, coordinate services with clinical teams, perform screenings and required certifications, maintain documentation, transport clients as needed, and work evenings when required.
Summary Generated by Built In

Horizon Health and Wellness, Inc. has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.

We offer:

  • Professional development and career advancement opportunities
  • Competitive compensation
  • Medical, dental, vision insurance
  • 401k investment plan with company match
  • Generous paid time off and paid holidays
  • Tuition reimbursement
  • The opportunity to help us make a difference in the lives of the patients and communities we serve.
Qualifications

The Care Managers main purpose is to ensure their client caseload is provided with the necessary services they need, in a coordinated and effective manner. Responsible for the caring and compassionate delivery of case management, advocacy and other supportive services to ensure appropriate coordination of services for clients.

Qualifications Required:

  • HS diploma or GED plus 4 years in Behavioral Health or combined Behavioral Health education and experience to meet Behavioral Health Technician qualifications. 
  • One year case management experience strongly preferred. 
  • Ability to create plans and summaries based on client needs
  • Certification in first aid, CPR and Crisis De-escalation (training will be offered if do not possess upon hire).
  • Must be at least 21 years of age or older.
  • Possess valid drivers license with acceptable driving record and reliable transportation.
  • Prior experience in the behavioral health setting is strongly preferred.
  • Demonstrated organizational abilities to maintain communication, coordination, and connections with clinical team participants.
  • Willingness to work evenings as needed.
  • Desire and capacity to maintain time-management and organization while working in fast-paced, hands-on work environment.
  • Must obtain and maintain a fingerprint clearance card and pass a pre-employment drug and background check.
  • Have a Tuberculosis screening test and provide evidence of freedom from infectious tuberculosis prior to providing services and additional TB testing or screening questionnaires will be performed annually.
  • CPR/First Aid Certification, training will be provided if the candidate does not possess active certification.
  • Possess the physical, mental, and cognitive ability to perform specific clinical and/or tasks required by the position without posing a direct threat to the safety and security of patients.

Mental and Emotional

  • Ability to prioritize workload.
  • Sound judgment and decision-making ability
  • Ability to maintain calm, non-defensive, supportive attitude during difficult interactions.
  • Demonstrate excellent verbal communication skills.
  • Ability to analyze variables and situations.
  • Ability to resolve problems, handle conflict and make effective decisions under pressure.
  • Ability to think on his/her feet in the public spotlight.

Physical

  • Long periods of sitting, ability to bend, lift and carry up to 50 pounds.
  • Able to operate phone, Fax, copier, and a computer.
  • Able to operate Agency vehicle.

Qualifications Preferred

  • Bilingual – English/Spanish
  • Experience working in Integrated Healthcare, Behavioral Health, or Primary Care environment.
  • Advanced knowledge of cultural diversity and sensitivity

        

Skills Required

  • High school diploma or GED plus 4 years in Behavioral Health or combined Behavioral Health education and experience to meet Behavioral Health Technician qualifications
  • One year case management experience
  • Ability to create plans and summaries based on client needs
  • Certification in First Aid, CPR, and Crisis De-escalation (training provided if not possessed upon hire)
  • Must be at least 21 years of age
  • Valid driver’s license with acceptable driving record and reliable transportation
  • Prior experience in behavioral health setting
  • Demonstrated organizational abilities to maintain communication, coordination, and connections with clinical team participants
  • Willingness to work evenings as needed
  • Ability to manage time and stay organized in a fast-paced, hands-on environment
  • Obtain and maintain a fingerprint clearance card and pass pre-employment drug and background checks
  • Tuberculosis screening and evidence of freedom from infectious TB prior to service; annual testing/screening thereafter
  • Possess the physical, mental, and cognitive ability to perform clinical tasks without posing a threat to patient safety
  • Ability to sit for long periods, bend, and lift/carry up to 50 pounds
  • Able to operate phone, fax, copier, and computer
  • Able to operate agency vehicle
  • Bilingual English/Spanish
  • Experience in Integrated Healthcare, Behavioral Health, or Primary Care environment
  • Advanced knowledge of cultural diversity and sensitivity
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
500 Employees
Year Founded: 1978

What We Do

Horizon Health and Wellness, Inc. is a nonprofit integrated healthcare provider serving Arizona communities. It delivers primary and pediatric care alongside behavioral-health counseling, psychiatry, substance-use and addiction treatment, telehealth, and inpatient, outpatient, residential, and habilitation services. Licensed by Arizona and accredited by the Joint Commission, Horizon serves patients across all ages and stages of life, emphasizing whole-person wellness and accessible care.

Similar Jobs

Horizon Health and Wellness, Inc. Logo Horizon Health and Wellness, Inc.

High Needs Case Manager

Healthtech • Social Impact • Telehealth
In-Office
85224, Chandler, AZ, USA
500 Employees

Horizon Health and Wellness, Inc. Logo Horizon Health and Wellness, Inc.

High Needs Case Manager

Healthtech • Social Impact • Telehealth
In-Office
85122, Casa Grande, AZ, USA
500 Employees
Easy Apply
Remote or Hybrid
USA
50 Employees
105K-125K Annually
Easy Apply
Remote or Hybrid
Phoenix, AZ, USA
4405 Employees
19-22 Hourly

Similar Companies Hiring

Playground (tryplayground.com) Thumbnail
Kids + Family • Payments • Social Impact • Software
New York City, New York
80 Employees
Granted Thumbnail
Artificial Intelligence • Healthtech • Insurance • Mobile • Financial Services
New York, New York
23 Employees
OneImaging Thumbnail
Healthtech
Miami, FL
62 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account