High Fidelity Wraparound Case Facilitator

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Fayetteville, NC, USA
In-Office
58K-63K Annually
Junior
Healthtech • Kids + Family • Social Impact
The Role
Provide High Fidelity Wraparound facilitation for a small caseload (10–12 families), develop strengths-based safety and wraparound plans, offer on-call crisis support, coordinate family teams and agency partners, complete EMR documentation, attend regular meetings and trainings, and perform community-based work requiring travel and a personal vehicle.
Summary Generated by Built In

For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families.

As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change.

We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully.


For more information, please visit www.youthvillages.org

**Ideal candidates reside in Harnett, Lee or Moore counties**

Program Overview: 
 
The High Fidelity Wraparound (HFW) model is an evidence-based, team-driven care management approach designed to support youth and families with complex behavioral and health needs. Serving youth ages 3 to 17, HFW provides coordinated, strengths-based support that empowers families to achieve long-term stability, resilience, and success in their homes and communities. Rooted in the principles of “Family Voice, Family Choice,” this program ensures that services are youth-guided and family-driven.  

Youth and families collaborate with providers and natural supports to form a personalized team. Together, they develop and monitor a plan of care tailored to the family’s unique needs and goals. Goals can include building coping and problem-solving skills, creating safety plans, strengthening family relationships, improving school engagement, and enhancing formal and natural support networks.  

 
Essential Duties and Responsibilities:  

 

The High Fidelity Wraparound Facilitator: 

  • Carries small caseload of 10 to 12 families 

  • Facilitates High Fidelity Wraparound services including utilizing a strengths-based approach to safety planning, development of family team and family support systems, and wraparound planning for the purpose of maintaining children in their homes, schools, and communities 

  • Prepares Wraparound Plan with families and agency partners with measurable outcomes 

  • Provides on-call crisis support to the youth and family (schedules vary by location) 

  • Attends 3 weekly meetings (individual, team, and clinical consultation) for professional development and quarterly booster training sessions to enhance clinical skills  

  • Completes accurate and timely documentation in an electronic medical record system (EMR) 

  • Performs other duties as assigned 

 

Additional Information:  

  • Schedule is flexible and non-traditional as it is based around the availability of youth and families served.  

  • Applicants must possess a current, valid driver’s license, an automobile for work purposes, and proof of auto insurance. 

  • Community-based staff will be reimbursed for applicable mileage. 

 

Salary

$58,000 - $63,000 / salary based on education and clinical license
 

Qualifications:

It is Youth Villages’ policy to hire candidates that meet one of the following levels of education and experience:

Bachelor’s Degree Applicant Qualifications:

  • Must possess degree at time of application.
  • Degree must be in a clinical field of study.
  • Must have two years of full-time clinical experience (4,000 hours) with designated population.

Master’s Degree Applicant Qualifications:

  • Must possess degree at time of application.
  • Degree must be in a clinical field of study.
  • Must have one year of full-time clinical experience (2,000 hours) with designated population.

Clinical Licensed Applicant Qualifications:

  • Must hold one of the following licenses in the state of North Carolina: LCMHC-A, LMFT-A, LCSW-A, or LCAS-A.
  • Strong organizational skills and attention to detail
  • Excellent written, verbal, and oral skills
  • Ability to manage multiple priorities simultaneously
  • Basic computer knowledge
  • Ability to maintain a flexible schedule

Youth Villages Benefits

  • Medical, Dental, Prescription Drug Coverage and Vision

  • 401(k)

  • Time off:

    • 2 week paid vacation (full-time) / 1 week paid vacation (part-time)

    • 12 paid sick days per year

    • 11 paid holidays

  • Paid Parental Leave

  • Mileage & Cell Phone Reimbursement (when applicable)

  • Tuition reimbursement and licensure supervision

  • Growth & development through continuous training

  • Clinical and administrative advancement opportunities

*Benefits are excluded for variable status employees.

Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.

Skills Required

  • Bachelor's degree in a clinical field plus two years (4,000 hours) full-time clinical experience with designated population
  • Master's degree in a clinical field plus one year (2,000 hours) full-time clinical experience with designated population
  • Hold one of the following North Carolina licenses: LCMHC-A, LMFT-A, LCSW-A, or LCAS-A
  • Current, valid driver's license, automobile for work purposes, and proof of auto insurance
  • Ability to provide on-call crisis support and maintain a flexible, non-traditional schedule
  • Basic computer knowledge and ability to complete timely documentation in an electronic medical record (EMR) system
  • Strong organizational skills, attention to detail, and excellent written, verbal, and oral communication skills

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The Company
HQ: Memphis, TN
5,000 Employees
Year Founded: 1986

What We Do

Youth Villages is a national leader in mental and behavioral health, providing services to help children and young people with emotional, mental, and behavioral problems, and their families, live successfully. They focus on strengthening families and support systems using proven treatment models.

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