High-End MS Workflow Test and Support Engineer

Posted 15 Days Ago
Be an Early Applicant
Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Senior level
Biotech
The Role
Own test strategy and release readiness for MassHunter-based mass spectrometry workflows (GC/MS, LC/MS, triple quad, QTOF). Validate end-to-end sample-to-result processes, create test plans and validation evidence, lead defect triage and release risk communication, enable engineers/integrators, and translate findings into product and deployment recommendations.
Summary Generated by Built In
Job Description

This role owns the test strategy, end-to-end validation and release readiness of automation and software solutions for advanced analytical and mass spectrometry workflows, with emphasis on MassHunter-based GC/MS, LC/MS, and high-end MS applications. The successful candidate will validate sample-to-result workflows across acquisition, analysis, review, QC logic, reporting, data integration and release documentation, while providing PSE-oriented technical enablement to internal engineers and automation integrators. The role is expected to improve workflow robustness, usability, integration readiness and deployment success through disciplined validation and practical technical recommendations.

Key Responsibilities
  • Define validation strategy, test scope, risk-based coverage and release readiness criteria for MassHunter-based automation and software solutions.
  • Validate end-to-end analytical and MS workflows across GC/MS, LC/MS, triple quadrupole, QTOF, unknown screening, smart review, reporting and high-throughput automation scenarios.
  • Create and maintain test plans, test cases, traceability matrices, validation evidence, summary reports and release documentation aligned with Agilent PLC and quality governance expectations.
  • Lead defect triage, root cause analysis, retesting, closure, quality metric tracking, and release risk communication across R&D, Product Management, Quality, project teams and leadership.
  • Provide PSE-oriented technical enablement for workflow configuration, execution, troubleshooting, issue isolation and optimization of MassHunter-based analytical and MS solutions.
  • Support automation integration by clarifying workflow requirements, validating data flow, identifying integration risks and guiding sample-to-result deployment readiness.
  • Translate validation findings, field feedback and integration issues into actionable product, workflow and deployment recommendations.
Qualifications

Qualifications

  • Bachelor’s degree or above in chemistry, life science, analytical science, software engineering, or a related technical discipline.
  • Minimum of 8+ years of relevant industry experience in software testing, validation, quality engineering, or scientific workflow verification for analytical instrumentation software.
  • Strong hands-on experience with advanced analytical or MS workflows, including GC/MS, LC/MS, triple quadrupole, QTOF, MassHunter, or comparable scientific software platforms.
  • Solid understanding of test strategy, risk-based planning, defect lifecycle, validation evidence, traceability, release readiness and PLC-driven quality processes.
  • Experience using test management, defect tracking and quality documentation tools such as Jira, SparkFlow, or equivalent systems.
  • Ability to translate scientific workflow requirements into test scenarios, edge cases, representative data sets, acceptance criteria and objective validation evidence.
  • Ability to provide practical technical guidance to engineering teams and automation integrators on workflow troubleshooting, configuration validation, issue isolation, and solution recommendations.
  • Excellent collaboration and communication skills, including clear technical documentation and fluent English communication with global stakeholders.
Preferred Experience
  • Familiarity with Agilent MassHunter modules such as Acquisition, Quantitative Analysis, Qualitative Analysis, BioConfirm, Smart Review, or related MS software platforms.
  • Experience with automation-enabled MS deployments involving sample handling, data transfer, workflow orchestration, integrated review, or sample-to-result implementation.
  • Background in product support engineering, application support, automation integration support, or technical enablement for analytical instrumentation software.
  • Exposure to regulated or quality-sensitive environments, including GxP, CSV, audit trail, data integrity, design traceability, or compliance validation.

Additional Details

This job has a full time weekly schedule.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: OccasionalShift: DayDuration: No End DateJob Function: R&D

Skills Required

  • Bachelor's degree or above in chemistry, life science, analytical science, software engineering, or related technical discipline
  • Minimum of 8+ years relevant industry experience in software testing, validation, quality engineering, or scientific workflow verification for analytical instrumentation software
  • Hands-on experience with advanced analytical or MS workflows including GC/MS, LC/MS, triple quadrupole, QTOF, MassHunter or comparable scientific software platforms
  • Solid understanding of test strategy, risk-based planning, defect lifecycle, validation evidence, traceability, release readiness and PLC-driven quality processes
  • Experience using test management, defect tracking and quality documentation tools such as Jira, SparkFlow, or equivalent systems
  • Ability to translate scientific workflow requirements into test scenarios, edge cases, representative data sets, acceptance criteria and objective validation evidence
  • Ability to provide practical technical guidance to engineering teams and automation integrators on workflow troubleshooting, configuration validation, issue isolation, and solution recommendations
  • Excellent collaboration and communication skills, including clear technical documentation and fluent English communication with global stakeholders
  • Familiarity with Agilent MassHunter modules such as Acquisition, Quantitative Analysis, Qualitative Analysis, BioConfirm, Smart Review
  • Experience with automation-enabled MS deployments involving sample handling, data transfer, workflow orchestration, integrated review, or sample-to-result implementation
  • Background in product support engineering, application support, automation integration support, or technical enablement for analytical instrumentation software
  • Exposure to regulated or quality-sensitive environments, including GxP, CSV, audit trail, data integrity, design traceability, or compliance validation

Agilent Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Agilent Technologies and has not been reviewed or approved by Agilent Technologies.

  • Retirement Support The core U.S. package highlights a generous 401(k) match as a strength. Retirement programs are positioned as competitive within the company’s total rewards.
  • Equity Value & Accessibility An Employee Stock Purchase Plan at a discount provides accessible equity and augments total compensation. Ownership opportunities are presented as a notable advantage alongside retirement benefits.
  • Leave & Time Off Breadth Flexible Time Off, company holidays, a personal holiday, and paid volunteer time create a broad leave offering. Time off can accrue into multiple weeks in the first year, supporting flexibility.

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The Company
HQ: Santa Clara, CA
17,369 Employees
Year Founded: 1999

What We Do

Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us. Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management. Customers trust Agilent for solutions that enable insights...for a better world.

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