The Role
The Helpdesk Support Technician assists employees with software issues, troubleshoots desktop hardware, and manages printer environments. They provide support for computer and enterprise applications in a friendly and professional manner.
Summary Generated by Built In
Company: Pencor Services, Inc.
Hybrid Shift: Monday-Friday, 8AM-5PM
Pencor and its subsidiaries are Equal Opportunity Employers
A support technician is needed in our I.T. Department to assist employees with software issues, troubleshoot desktop hardware and manage our printer environment. The Helpdesk Technician
provides computer and enterprise application support to all of our company employees. Ideal candidate will be motivated and knowledgeable in addition to having a friendly and professional demeanor.
Qualifications:
- Associates Degree in Information Technology and / or related certifications and work experience
- Established residency in Pennsylvania
- Valid PA Driver's License and good driving record
- A+ or Microsoft Certifications preferred
- Microsoft Product Experience including office products and operating systems
- Familiarity with troubleshooting computer and printer related issues
- Excellent Computer Skills
- Excellent Troubleshooting Skills
- Ability to work effectively both independently and as part of team
Top Skills
A+ Certification
MS Office
Windows
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The Company
What We Do
One of the largest privately owned media companies in the US.
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