Helpdesk Specialist

Posted 8 Days Ago
Be an Early Applicant
Scott Air Force Base, IL, USA
In-Office
Junior
Other
The Role
Configure and operate mainframe, mini, and client/server systems; optimize system performance and resource utilization; perform capacity analysis and planning; and assist users accessing and using business systems.
Summary Generated by Built In
Responsible for daily activities related to the configuration and operation of systems, which may include mainframe, mini, or client/server-based systems. They also contribute to optimizing system operation and resource utilization. Involves performing system capacity analysis and planning and providing assistance to users in accessing and using business systems.

Requirements


Secret Clearance

Bachelors degree 

Experience depending upon Job Level 

      Junior - 0-3 years

      Intermediate - 3-8 years

      Senior - 8-11 years

      Subject Matter Expert - 12+ years



Skills Required

  • Secret Clearance
  • Bachelor's degree
  • Experience (job level dependent): Junior 0-3 years; Intermediate 3-8 years; Senior 8-11 years; Subject Matter Expert 12+ years
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The Company
HQ: Toronto
115 Employees
Year Founded: 2003

What We Do

CDIT, headquartered in Slidell, LA, has provided technical services for both commercial and Federal customers for the past 18 years. We deliver high-value services with our Agile integrated approach, consisting of Lean-Agile frameworks, process maturity, best practices combined with information security and quality management standards. This integrated approach is paired with the principles of accountability, collaboration, and delivery established our core CDIT execution model. This model allows us to successfully deliver and perform on small to large-scale programs remotely and on-site. CMMI III DEV | ISO 9001:2015 | ISO 27001:2015

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