Description
Start building your IT career while gaining real-world experience!
We are looking for a motivated college student to join our team as a Help Desk Technician Intern. This is a great opportunity to gain hands-on IT experience, learn from experienced professionals, and build your professional network.
Responsibilities:
- Help Desk Support: Support on-site technicians by assisting with level 1 technology tasks: install peripheral devices, set up laptops, manage equipment inventory for UW, CFE, EHS, and MU.
- Audio Visual Technician: Provide support to the Campus Manager to support and maintain audio-visual equipment in Ansin and CFE conference rooms. Provide end-user training and assistance where required.
Requirements
- Currently enrolled in a college or university program, preferably in Information Technology, Artificial Intelligence, or a related field.
- Strong verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- A positive attitude and eagerness to learn.
- Prior internship or work experience in IT is a plus but not required.
Benefits
- College credit (if applicable) and valuable hands-on experience in IT.
- Mentorship and guidance from experienced IT professionals.
- Networking opportunities within the organization.
- Potential for a letter of recommendation upon successful completion of the internship.
Build your skills, gain experience, and take the next step toward your IT career!
Skills Required
- Currently enrolled in a college or university program, preferably in Information Technology, Artificial Intelligence, or a related field
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
- Positive attitude and eagerness to learn
- Prior internship or work experience in IT
What We Do
United Way Miami is a non-profit organization dedicated to improving the quality of life for all by bringing together people and resources committed to building a better community. Since 1924, they have partnered with donors and volunteers to generate and amplify resources and advocate for policies that ensure everyone in Miami-Dade has access to quality education and the opportunity to lead healthy, financially secure lives.
