The Role
Company: Pencor Services, Inc.
WFH 3-Day Flex Shift: Monday-Friday, 8AM-5PM
Pencor and its subsidiaries are Equal Opportunity Employers
A desktop support technician is needed in the IT department to assist employees with software issues, troubleshooting desktop hardware, printers and to support our corporate VOIP phone system.
Duties include:
- Installing, configuring and troubleshooting various Microsoft applications such as word, excel and outlook
- Deploying, configuring and troubleshooting desktop hardware
- Deploying, configuring and troubleshooting Microsoft operating systems
- Deploying, configuring and troubleshooting a variety of printing solutions
- Deploying, configuring and troubleshooting Avaya VOIP telephones
- Communicating with employees, providing feedback and answering technical related questions
- Other duties as assigned
Qualifications:
- Associates Degree in Information Technology and / or related experience
- A+, Microsoft or Cisco Certification Preferred
- Established residency in Pennsylvania
- Valid PA Driver's License and good driving record
- Microsoft Product Experience including office products and operating systems
- Familiarity with troubleshooting computer and printer related issues
- Excellent Computer Skills
- Excellent Troubleshooting Skills
- Ability to work effectively both independently and as part of team
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The Company
What We Do
One of the largest privately owned media companies in the US.
