Help Desk Executive

Posted 27 Days Ago
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Bengaluru South, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Professional Services • Real Estate
The Role
Welcomes visitors, manages calls, maintains front-office organization and records, handles resident complaints, tracks staff attendance, coordinates employee IDs and uniforms, maintains visitor and vendor logs, manages petty cash, prepares reports, supports amenity bookings and utility billing updates, and performs general administrative tasks.
Summary Generated by Built In
Key Roles & Responsibilities
  1. Greet and assist clients and visitors at the front desk.

  2. Handle all incoming and outgoing calls professionally.

  3. Maintain cleanliness and organization of the front office area.

  4. Receive and follow up on resident complaints with the Maintenance Department.

  5. Manage staff attendance and prepare daily reports.

  6. Communicate updates on new joiners and exits to the HR team.

  7. Coordinate with back-office for ID cards and uniforms for staff.

  8. Maintain visitor logs, courier records, and vendor details.

  9. Handle petty cash and prepare related expense statements.

  10. Prepare and share daily reports with management.

  11. Assist in booking amenities and updating residents' electricity (BESCOM) bill details.

  12. Maintain documentation and support general administrative tasks.



Requirements
Education - PUC/Any Graduation
Experience - 2-4 years
Communication Skills - Excellent verbal and written communication in English, Hindi & Kannada.
Computer Skills - Proficient in MS Office (Word, Excel, Outlook).


Benefits
6 days working
Employee Provident fund
Medical & accidental Insurance
12 national festival holidays

Skills Required

  • PUC or any graduation
  • 2-4 years of experience
  • Excellent verbal and written communication in English, Hindi, and Kannada
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook
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The Company
230 Employees
Year Founded: 2016

What We Do

Uniservice Apartment Solutions LLP is an integrated facility management services provider focused on residential and commercial properties. Founded in 2016 and based in Bengaluru, the company delivers cost-effective facility-management solutions for apartments and corporate offices, supporting property operations and resident or occupant services. Its careers materials describe a technology-based approach to facility management and emphasize service delivery for managed properties across India.

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