Help Desk Executive/ Customer Relationship Manager

Posted Yesterday
Be an Early Applicant
3 Locations
In-Office or Remote
Mid level
Professional Services • Real Estate
The Role
Welcomes visitors, handles calls, manages resident complaints, maintains attendance and visitor records, coordinates staff IDs and uniforms, handles petty cash, prepares reports, supports amenity bookings, updates electricity bill details, and performs general administrative tasks.
Summary Generated by Built In
Key Roles & Responsibilities
  1. Greet and assist clients and visitors at the front desk.

  2. Handle all incoming and outgoing calls professionally.

  3. Maintain cleanliness and organization of the front office area.

  4. Receive and follow up on resident complaints with the Maintenance Department.

  5. Manage staff attendance and prepare daily reports.

  6. Communicate updates on new joiners and exits to the HR team.

  7. Coordinate with back-office for ID cards and uniforms for staff.

  8. Maintain visitor logs, courier records, and vendor details.

  9. Handle petty cash and prepare related expense statements.

  10. Prepare and share daily reports with management.

  11. Assist in booking amenities and updating residents' electricity (BESCOM) bill details.

  12. Maintain documentation and support general administrative tasks.

Contact Number : 9632329595

Requirements
Education - PUC/Any Graduation
Experience - 2-4 years
Communication Skills - Excellent verbal and written communication in English, Hindi & Kannada.
Computer Skills - Proficient in MS Office (Word, Excel, Outlook).


Benefits
6 days working
Employee Provident fund
Medical & accidental Insurance
12 national festival holidays

Skills Required

  • PUC or any graduation
  • 2-4 years of experience
  • Excellent verbal and written communication in English, Hindi, and Kannada
  • Proficiency in MS Office, including Word, Excel, and Outlook
Am I A Good Fit?
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The Company
230 Employees
Year Founded: 2016

What We Do

Uniservice Apartment Solutions LLP is an integrated facility management services provider focused on residential and commercial properties. Founded in 2016 and based in Bengaluru, the company delivers cost-effective facility-management solutions for apartments and corporate offices, supporting property operations and resident or occupant services. Its careers materials describe a technology-based approach to facility management and emphasize service delivery for managed properties across India.

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