The Role
Manage and deliver Fitness to Practise hearings and meetings, leading a team to ensure fair, timely, and cost‑effective adjudication. Own a caseload of substantive hearings, coordinate up to high-volume physical and virtual events, resolve escalations, drive quality improvements, and maintain strong stakeholder relationships while promoting staff development and compliance with policies and standards.
Summary Generated by Built In
About the team and what we do
Our team independently assess if a nurse, midwife, or nursing associate’s fitness to practise is impaired due to misconduct, health, lack of competence, or criminal convictions, determining outcomes ranging from no action to being struck off the register
Your role and impact
Are you ready to spearhead a team dedicated to ensuring fairness and integrity in healthcare regulation?
Our team independently assess if a nurse, midwife, or nursing associate’s fitness to practise is impaired due to misconduct, health, lack of competence, or criminal convictions, determining outcomes ranging from no action to being struck off the register
Your role and impact
Are you ready to spearhead a team dedicated to ensuring fairness and integrity in healthcare regulation?
We're on the lookout for an exceptional individual to take the reins as our Hearings Manager, orchestrating a seamless operation of Fitness to Practise (FtP) hearings and meetings.
In this pivotal role, you'll not only uphold our vital duty to protect the public but also champion excellence in customer service, ensuring that every event concludes promptly and within budget. Join our team of hearings managers and be the driving force behind our commitment to delivering exceptional outcomes.
What you’ll bring
- Lead your team with finesse, ensuring that every adjudication event adheres to NMC values, policies, and quality standards while navigating high-profile and varied challenges with confidence.
- Deliver up to 15 physical hearings, and 20 virtual hearings per day, using your event and people management skills to ensure safe and effective regulation for our registrants.
- Own your own caseload of Fitness to Practise substantive hearings and apply a robust threshold framework to ensure hearing readiness and resource efficiencies.
- Implement your negotiation and influencing skills to address escalations and practical issues swiftly, utilising your keen eye for detail and numerical analysis to find practical solutions.
- Working collaboratively, you will forge strong relationships both within and outside the department, collaborating on long-term projects that continuously elevate the quality of our adjudication events.
- Motivate and engage your team with your infectious can-do attitude, providing ongoing support, guidance, and policy-led management to ensure operational excellence and staff empowerment.
Please note that this is a 12-month fixed contract.
Benefits
- 30 days annual leave
- Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
- Life Insurance – 4 x current salary
- Hybrid working
- Enhanced Maternity and Paternity Leave
- 24 Hours Employee Assistance Programme
- Cycle to Work Scheme
- Perkbox membership
- Subsidised restaurant in our Portland Place office
- Season ticket loans
Additional Information
The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.
Hybrid Working Policy
We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.
Hybrid Working Policy
We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.
Our Pay Policy
It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.
For our internal colleagues, you will be paid in accordance to our internal pay policy.
Reasonable adjustments
We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.
Screening and vetting
All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.
About
Our vision is for safe and effective nursing and midwifery practice across the four countries of the UK – regulated and supported by the NMC – a fit for the future organisation, with fairness and equity at the heart of everything we do. Our role is to protect the public and maintain confidence in the nursing and midwifery professions. As the largest independent regulator in Europe of more than 860,000 nursing and midwifery professionals, we have a crucial role in making this a reality. We do this by setting and promoting high education and professional standards for all future and registered nurses and midwives in the UK and nursing associates in England. We also ensure every nurse, midwife and nursing associate on our Register meets clear standards of conduct and practice which protects the public and the reputation of our professions. We have a duty to investigate concerns and to take steps to protect the public in the relatively rare instances where we need to limit or restrict a nurse, midwife or nursing associate’s right to practise. We are building a new NMC with integrity, fairness, respect, equity and effectiveness at its core. We are determined to improve and modernise our culture and ways of working. This will ensure that the public and professionals feel confident in our work.
Skills Required
- Experience managing Fitness to Practise or adjudication hearings and events
- Proven people management and team leadership experience
- Ability to deliver high-volume hearings (physical and virtual) efficiently and safely
- Experience owning and managing a substantive hearings caseload and applying threshold frameworks
- Strong negotiation, influencing, and escalation-resolution skills
- High attention to detail and numerical/analytical skills to manage resources and budgets
- Proven ability to collaborate cross-functionally and deliver operational quality improvements
- Willingness to work hybrid (office two days per week) and be flexible to move between teams
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The Company
What We Do
Independent regulator of 860,801 nursing and midwifery professionals. We cannot take referrals via social media, please see our website: http://nmc.org.uk/ftp
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