Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
As a Hearing Representative, you will be providing representation for employer clients during unemployment compensation hearings. Representative is essential to ensuring excellent customer service is provided to our clients. The Hearing Representative is responsible for analyzing individual case information by reviewing data accessed through the PC, document images, and client witness discussions.
As part of the Appellate Division, you will be responsible for preparing our clients and their witnesses to attend unemployment compensation appeal hearings and advocating on their behalf. This is a client-facing and deadline-driven role which requires you to remain up to date and knowledgeable about state-specific laws and statutes regarding UI benefits.
What you will do
Determine and discuss strengths and weaknesses of individual unemployment compensation cases with client witnesses
Analyze facts (known and new) as well as documentation and draw conclusions as to how that may impact a case to then use that information during hearings via direct or cross examination, entering exhibits, raising objections, etc.
Prepare client witnesses for unemployment hearing proceedings
Document all communication with client witnesses
What experience you need
Minimum of 2 years of unemployment or administrative hearings experience
Ability to represent clients in unemployment hearings via phone
Ability to learn state regulations, departmental procedures and internal systems
Excellent communication skills, both verbal and written
What could set you apart
Attorney or J.D., legal education or paralegal certification
Ability to work in a fast paced environment and adhere to deadlines
Experience with G Suite
Can be located in:
St. Louis, Missouri
Houston, Texas
Rochester, New York
Columbus, Ohio
#LI-Hybrid
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We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Primary Location:
USA-St. Louis-Rider TrailUSA-OH-Columbus-Mill Run Drive, USA-TX-HoustonFunction:
Function - Fulfillment / OperationsSchedule:
Full timeTop Skills
What We Do
At Equifax (NYSE: EFX), we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward. Headquartered in Atlanta and supported by nearly 15,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region. For more information, visit Equifax.com.
